New licence / updates system info

This topic contains 115 replies, has 32 voices, and was last updated by  Paolo 7 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #153592

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    @webgeeksmar please read here: https://wpgeodirectory.com/support/topic/split-new-licence-updates-system-info-4/

    We split your reply into a new topic and replied. Please let’s continue there.

    Thanks

    #156247

    veneuphoria
    Expired Member
    Post count: 69

    Hi guys,
    I just renewed my membership. I have the old licence page, I cannot find my old licence key to use for the old licence page. Which new add-on to I need to add/update via FTP to get the new licence page so I can update my plug-ins?

    Thanks!

    #156249

    Paolo
    Site Admin
    Post count: 31206

    hi,

    I’ve activated an old licencse key for you so that you can autoupdate the old add-ons.

    You’ll find it here: https://wpgeodirectory.com/support/members/veneuphoria/

    After you update them, you’ll be able to add the new licenses keys for each product.

    Let us know if that helped. (p.s. it is possible that after adding the new licenses it will prompt newer updates, make sure to udpate all add-ons to their latest version).

    If you are missing some update notifications, please see here: https://wpgeodirectory.com/support/topic/missing-update-notifications/

    Let us know if that helped.

    Thanks

    #156251

    veneuphoria
    Expired Member
    Post count: 69

    ITS FIXED!!!! LOVE YOU 🙂

    #156254

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    #157972

    rsindex
    Expired Member
    Post count: 11

    Hi-
    When I try to activate my license for multilocations it gives me this error message:
    “License not activated! Please renew or seek support.”
    My membership doesn’t expire until July.
    Thanks for your help.

    #158032

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials and we will verify, I don’t see anything wrong in our system.

    Thanks

    #158199

    rsindex
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #159079

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    @rsindex it seems your server cant communicate with our server, i edited your theme 404 page to run a test, please ask your server guys whats going on, if you visit this url you can see my test code:
    http://YOUR-URL.com/wp-admin/theme-editor.php?file=404.php&theme=GeoDirectory_whoop&scrollto=0
    and if you visit this url you can see it’s not working:
    http://YOUR-URL.com/adsfasdfas/?gd_test=1

    Please ask your host whats up and let us knwo what they say.

    Thanks,

    Stiofan

    #159528

    webgeeksmarketing
    Buyer
    Post count: 7
    This reply has been marked as private.
    #162013

    Paolo
    Site Admin
    Post count: 31206

    This topic is closed, if you are experiencing any problem related to this, please open a new support request.

    Thanks

Viewing 11 posts - 106 through 116 (of 116 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket