Stars not showing on reviews badge

This topic contains 18 replies, has 5 voices, and was last updated by  Naveen Giri 1 year, 6 months ago.

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  • #539342

    Nick
    Expired Member
    Post count: 31

    Hi there,

    I am having the same issue as the user in this post:

    https://wpgeodirectory.com/support/topic/embed-rating-badge-not-showing-stars/

    The starts are not showing up. (see attachment)

    And is it possible to customize the font of the review badge, or will this always depend on the site where the badge is implemented?

    Thanks a lot for your help.

    Kind regards,

    Nick

    #539346

    Kor
    Moderator
    Post count: 16516

    Hi Nick,

    Thanks for your post. We’ll have to investigate this further on your end. Could you share your Website WP admin access here in private reply along with the URL of the page in question?

    #539385

    Alex Rollin
    Moderator
    Post count: 27815

    Also please share a link to where we can see the issue on a remote site.

    #539740

    Nick
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #539820

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #540188

    Nick
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #540189

    Nick
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #540202

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #540304

    Naveen Giri
    Moderator
    Post count: 1559

    Hi nickstroeger,

    It’s a style conflict with that site. it is working fine on other sites I have tested with.
    I am checking what causing the style issue. I will get back to you.

    Thanks

    #540305

    Nick
    Expired Member
    Post count: 31

    Hi Naveen,

    Thank you for your message.

    I appreciate your work.

    Looking forward to receiving an update.

    Kind regards,

    Nick

    #540376

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Nick,

    the target website has a lower version of Font awesome that creating this issue.
    Please see if you have any theme updates there.

    or try this code on target website.

    
    .gd-rating .gd-rating-wrap {
        display: block;
    }
    .gd-rating-wrap .fa-fw {
        font-family: FontAwesome !important;
        font-size: 14px;
        color: #fff;
    }
    .gd-rating-wrap .gd-rating-foreground .fa-fw {
       color: #ad9a20;
    }
    

    Thanks

    #540438

    Nick
    Expired Member
    Post count: 31

    Hi Naveen,

    Thanks for your message.

    I followed your advice, but it didn’t seem to work. (attachment 1)

    I tried to insert the code on another website, and there it also did not work. (attachment 2).

    But the point is that it should be easy to use on a variety of website. It appears that the plugin is not as easy to use as I thought. After all, listing owners would have to paste the code into their website the same way I did. And from my experience so far, the plugin does unfortunately not seem to be reliable.

    Kind regards,

    Nick

    #540498

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Nick,

    can you please share the site details in a private reply. where it’s not working.
    I will reconfirm the cause and add a permanent fix for it.

    Thanks

    #540539

    Nick
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #540579

    Stiofan O’Connor
    Site Admin
    Post count: 22954

    Hi Nick,

    The issue is our embed script used Font Awesome 5 and the sites are using Font Awesome 4, in these cases we will fall back to unicode stars. I will release a new ver (2.0.5) of our embeds addon shortly, please update it and it should work better.

    Thanks,

    Stiofan

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