Stripe causing blank screen

This topic contains 6 replies, has 3 voices, and was last updated by  Melissa Powell 7 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #398711

    Melissa Powell
    Expired Member
    Post count: 4

    I am using the Stripe add on and when I activate it, my website goes totally white. You cant see anything on it. Help?

    #398720

    Kor
    Moderator
    Post count: 16516

    Hi Melissa,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #398801

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you are using Pricing Manager v2 you will need Invoicing and the Invoicing Stripe addon, you will find them here: https://wpinvoicing.com/your-account/

    If you have any problems please post your wp-admin details in a private reply (only staff can see) and we will take a look.

    Thanks,

    Stiofan

    #401649

    Melissa Powell
    Expired Member
    Post count: 4
    This reply has been marked as private.
    #401653

    Kor
    Moderator
    Post count: 16516

    Hi Melissa,

    I’ve installed both pricing manager and invoicing plugin for you. Also, I’ve installed https://wpeasyupdates.com/ for you and you’ll need to insert the purchase codes for auto updates.

    Thanks!

    #401706

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    If you can also provide FTP details i will take a look.

    Thanks,

    Stiofan

    #401808

    Melissa Powell
    Expired Member
    Post count: 4

    It works now. Thank you both. 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount