The Enquiry Button

This topic contains 11 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #494963

    Mike Crarer
    Expired Member
    Post count: 64

    Hello,

    I want to check something with you.

    When I open a listing page there is a “Send Enquiry Button”

    I click this and fill in a short form and tyhen click send

    When I click send…

    1/ An e-mail is sent to the address put on the form.
    2/ An e-mail is sent to the site admin e-mail address
    3/ I do not see any e-mail sent out to the listing’s e-mail

    ( I have tried this for claimed and unclaimed listings )

    Is this what is supossed to happen ?

    Can you please help me understand how the button is supposed to work ?

    Thank you,

    Mike

    #494969

    Kor
    Moderator
    Post count: 16516

    Hi Mike,

    Thanks for your post. Check this section of the documentation and see if it helps. https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/ . If not, share your Website WP admin access here in private reply and we’ll check your GD setup.

    #495134

    Mike Crarer
    Expired Member
    Post count: 64

    Hi,

    Thank you.

    There is a conflict in my GD Set up.

    When I activate pricing manager I can not access the form builder in ninja forms. If I go into the Ninja Fomrs and try to edit I just get a blank white browser screen.

    If I deactivate pricing manager then I can see the Ninja Forms edit screen and see where you can change the e-mail.

    Any idea why there woudl be this conflict between the plugins ?

    Best regards,

    Mike

    #495135

    Mike Crarer
    Expired Member
    Post count: 64
    This reply has been marked as private.
    #495137

    Mike Crarer
    Expired Member
    Post count: 64

    I think this may be because I have not set up any price package in the price manager plugin… is that correct ?

    #495330

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #495844

    Mike Crarer
    Expired Member
    Post count: 64
    This reply has been marked as private.
    #495857

    Alex Rollin
    Moderator
    Post count: 27815

    Please update all GD Addons and let us know if the issue persists.

    #495860

    Mike Crarer
    Expired Member
    Post count: 64

    It is working now. 🙂

    I guess you found a bug and fixed it is that correct ?

    #495873

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #495879

    Mike Crarer
    Expired Member
    Post count: 64
    This reply has been marked as private.
    #495974

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount