The plugin does not have a valid header.

This topic contains 4 replies, has 3 voices, and was last updated by Paolo 7 years, 6 months ago.

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November 30, 2016 at 5:28 pm #315855

sayllus
Expired Member

Post count: 47

I am brand new to this plugin, I purchased a membership, I followed the basic setup video (which by the way is a few years old) and I cannot activate the plugin, it shows “The plugin does not have a valid header”. I see the plugin was just recently updated, literally a couple hours ago. Is there an archive where I can download a stable older version? (this shouldnt happen tho, how do you release something unfinished/not working).

November 30, 2016 at 9:50 pm #316099

Paolo
Site Admin

Post count: 31206

Hi,

the plugin has been downloaded 665 times so far today and nobody reported this nor we can recreate it in our demos.

Please provide a link to your website and admin credentials in a private reply and we will have a look.

Thanks

December 5, 2016 at 7:05 pm #319334

briangoodall
Expired Member

Post count: 20

im having the same issue today paolo, when i activate i also get “The plugin does not have a valid header”

December 5, 2016 at 8:57 pm #319421

briangoodall
Expired Member

Post count: 20

i just tried again and it seemed to install fine, perhaps its a hosting timeout issue while activating?

December 6, 2016 at 12:05 am #319476

Paolo
Site Admin

Post count: 31206

possibly…

Thanks
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