Theme Surpreme - Customizer not working

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: css, supreme directory

Author

Posts
June 9, 2017 at 12:13 pm #382451

regina
Expired Member

Post count: 20

Hi,

I’m using the theme supreme directory and I can’t change a lot of the settings with the customizer. It’s shown in the customizer menu, I can change the values, but it takes no effects at the website. It’s not with every setting, but with a lot and also with important settings.
See an example screenshot attached.
Is it a known error? I have the latest version of wp, gd, both themes and it’s not working. I know this error from my “old” site. Now it’s the same issue again.
last time I changed the css files directly, but it’s not the best way, if there’s a customizer option.
Any ideas for support?
Thanks!
Regina

June 9, 2017 at 12:27 pm #382455

Guust
Moderator

Post count: 29970

It’s working fine for me, see image.
Can you post your URL and WP admin details in a private reply please.
And also exactly what you are trying to change.
Thanks

June 9, 2017 at 2:09 pm #382509

regina
Expired Member

Post count: 20

This reply has been marked as private.

June 9, 2017 at 4:31 pm #382537

Paolo
Site Admin

Post count: 31206

Hi,

I see everything working.

In home page the header is transparent no matter what. The only way to change it is to force it via CSS.

Let us know if you see anything else not working.

Thanks

June 9, 2017 at 5:46 pm #382547

regina
Expired Member

Post count: 20

ok, thanks. that wasn’t clear, that the home page header is always transparent.

I expect the headline / sub headline on the header image of the start page disappearing with the option “don’t show title and subtitle”. It doesn’t. What happen’s instead?

June 9, 2017 at 5:58 pm #382550

Paolo
Site Admin

Post count: 31206

That option hides title and subtitle that are normally below your logo, when there is no logo…

That heading and subtitle you can hide them with css.

Thanks
Author

Posts