unsaved changes endless loop
This topic contains 61 replies, has 4 voices, and was last updated by Jeff Adams 5 years, 10 months ago.
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May 22, 2019 at 7:29 pm #488134This reply has been marked as private.May 23, 2019 at 5:18 pm #488436This reply has been marked as private.May 24, 2019 at 2:12 pm #488641This reply has been marked as private.May 24, 2019 at 7:58 pm #488743This reply has been marked as private.May 24, 2019 at 8:10 pm #488745
Here’s another video:
1. Changing a package causes blue bar to appear
2. Preview does not work but instead brings you back to edit page
3. checkout takes extremely long (new listing submission does too)
4. renew does not go away
5. after putting discount code in if I go back to edit the listing I have to put the discount code in again. This makes me wonder if this will happen with paid packages too, every time they edit will they have to pay? This also means I can’t use the option to only allow discount code to be used once which I thought meant for one listing not one edit.May 24, 2019 at 8:13 pm #488747This reply has been marked as private.May 30, 2019 at 10:34 pm #490092This reply has been marked as private.June 1, 2019 at 5:28 am #490297This reply has been marked as private.June 1, 2019 at 4:18 pm #490355Hi Jeff,
I just spent some time going over your site an here is where i think we are at with things (the change package fix has been applied to your site)
So here is what i guess is going on here…
The places you have are past their expire date but they are not expired, this appears to be because they were imported?The listings are on a recurring package which will not expire the listing when it goes past the expire date, instead recurring packages (in most cases) wait until the payment provider sends a message to the site saying it has expired or failed to pay, but if the listing was imported then that notification may never be sent.
The expired but not expired thing seems to be the root of all your issues.
If i were you i would do the following:
1. Move any old imported listings to a new package such as “old package” that is non-recurring.
2. Run the expire tool GD>Status>Tools>expire tool (which will now expire them) and the user can renew to a subscription if wanted.
3. There is also a tool to send expiry emails but this is dependent on the expiry date, but you could change the expiry date via import/export to say 30 days grace and set it to a non recurring package and all the normal reminders should be sent.Let me know how u get on or if i can answer any more questions.
Thanks,
Stiofan
June 3, 2019 at 7:10 pm #490650Thanks Stiofan, none of the listings were imported. They were all just submitted via the add listing form.
The site was a conversion from V1 to V2. These listings have been on there since before that. The issues started after the conversion and some updates. I’m not really sure what triggered it though.
I’m reading this all in a rush. I’m not really sure what to do moving forward. It seems like a lot of what you were suggesting was based on the idea that maybe these were imported. Since they were not imported does this mean something else needs to happen?
I’ll try to look at this more tonight. Thanks again!
June 4, 2019 at 9:46 am #490742Hi Jeff,
So if they are not imported are they all real paid listings?
Stiofan
June 4, 2019 at 4:56 pm #490812I created them initially using the add listing form.
June 4, 2019 at 4:57 pm #490814I have some listings that are paying but I’m not sure if they are having this problem.
I am using the discount code on some of them.
I create listings to test the site, learn the site, populate the site, and develop it further.
June 4, 2019 at 4:58 pm #490815Earlier in this thread you’ll see I’ve ran the expire tool. But, I don’t know what that did. And I still continued thereafter to have the same problems nonetheless.
June 4, 2019 at 11:23 pm #490886I just noticed that ratings are not showing for this listing either
https://veganlinked.com/web/no-evil-foods/
on this archive page:
Please help me fix it so this is not happening to any of my listings. This was mentioned earlier in this thread…
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