unsaved changes endless loop

This topic contains 61 replies, has 4 voices, and was last updated by  Jeff Adams 4 years, 10 months ago.

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  • #488134

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #488436

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #488641

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #488743

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #488745

    Jeff Adams
    Free User
    Post count: 1780

    Here’s another video:

    1. Changing a package causes blue bar to appear
    2. Preview does not work but instead brings you back to edit page
    3. checkout takes extremely long (new listing submission does too)
    4. renew does not go away
    5. after putting discount code in if I go back to edit the listing I have to put the discount code in again. This makes me wonder if this will happen with paid packages too, every time they edit will they have to pay? This also means I can’t use the option to only allow discount code to be used once which I thought meant for one listing not one edit.

    #488747

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #490092

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #490297

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    #490355

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    I just spent some time going over your site an here is where i think we are at with things (the change package fix has been applied to your site)

    So here is what i guess is going on here…
    The places you have are past their expire date but they are not expired, this appears to be because they were imported?

    The listings are on a recurring package which will not expire the listing when it goes past the expire date, instead recurring packages (in most cases) wait until the payment provider sends a message to the site saying it has expired or failed to pay, but if the listing was imported then that notification may never be sent.

    The expired but not expired thing seems to be the root of all your issues.

    If i were you i would do the following:
    1. Move any old imported listings to a new package such as “old package” that is non-recurring.
    2. Run the expire tool GD>Status>Tools>expire tool (which will now expire them) and the user can renew to a subscription if wanted.
    3. There is also a tool to send expiry emails but this is dependent on the expiry date, but you could change the expiry date via import/export to say 30 days grace and set it to a non recurring package and all the normal reminders should be sent.

    Let me know how u get on or if i can answer any more questions.

    Thanks,

    Stiofan

    #490650

    Jeff Adams
    Free User
    Post count: 1780

    Thanks Stiofan, none of the listings were imported. They were all just submitted via the add listing form.

    The site was a conversion from V1 to V2. These listings have been on there since before that. The issues started after the conversion and some updates. I’m not really sure what triggered it though.

    I’m reading this all in a rush. I’m not really sure what to do moving forward. It seems like a lot of what you were suggesting was based on the idea that maybe these were imported. Since they were not imported does this mean something else needs to happen?

    I’ll try to look at this more tonight. Thanks again!

    #490742

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    So if they are not imported are they all real paid listings?

    Stiofan

    #490812

    Jeff Adams
    Free User
    Post count: 1780

    I created them initially using the add listing form.

    #490814

    Jeff Adams
    Free User
    Post count: 1780

    I have some listings that are paying but I’m not sure if they are having this problem.

    I am using the discount code on some of them.

    I create listings to test the site, learn the site, populate the site, and develop it further.

    #490815

    Jeff Adams
    Free User
    Post count: 1780

    Earlier in this thread you’ll see I’ve ran the expire tool. But, I don’t know what that did. And I still continued thereafter to have the same problems nonetheless.

    #490886

    Jeff Adams
    Free User
    Post count: 1780

    I just noticed that ratings are not showing for this listing either

    https://veganlinked.com/web/no-evil-foods/

    on this archive page:

    https://veganlinked.com/web/

    Please help me fix it so this is not happening to any of my listings. This was mentioned earlier in this thread…

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