updating custom form field is not working

This topic contains 12 replies, has 3 voices, and was last updated by  Kiran 7 years ago.

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  • October 5, 2017 at 7:43 am #398928

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11

    Hello Everyone,

    I have installed Geo-directory and all functionalities are working fine.
    However if I add any custom form field under Business Settings and trying to update the same its not updating or saving the values.
    Also, if I want to show any custom form fields for advance search its not working as well.

    October 5, 2017 at 7:50 am #398932

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    October 9, 2017 at 7:55 am #399578

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 9, 2017 at 9:29 am #399597

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 10, 2017 at 12:59 pm #399829

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 10, 2017 at 6:14 pm #399864

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    October 12, 2017 at 8:48 am #400133

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 12, 2017 at 12:56 pm #400190

    Kor
    Moderator
    Post count: 16516

    Hi Muhammad,

    I’ve just tested it again and I’m able to see the console error after a few retries http://prntscr.com/gwhyyr . I’ll forward this to a developer for further assistance. While waiting, could you possible try deactivating all non-gd plugins and see if it fixes the issue you had there?

    Thanks!

    October 13, 2017 at 5:24 am #400364

    Kiran
    Moderator
    Post count: 7069

    Hi Muhammad,

    We need FTP credentials to look into because there seems conflicts during updating field.
    Please provide FTP credentials so we can look into more.

    Kiran

    October 14, 2017 at 6:16 am #400613

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 14, 2017 at 6:53 am #400619

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    October 15, 2017 at 11:16 am #400703

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    October 16, 2017 at 9:52 am #400832

    Kiran
    Moderator
    Post count: 7069

    Hi Muhammad,

    It seems you have made changes in GeoDirectory plugin core files. We not provide support if plugin core files are modified. Please read our support policy: https://wpgeodirectory.com/support-policy/

    Also, you are using too out dated version of GeoDirectory & its plugin, please update them. Follow this post to know how to update out dated plugins: https://wpgeodirectory.com/support/topic/footer-missing/#post-387740
    After updating try without modifying files and if you see problem, just let us know we will assist you more.

    Let us know.

    Thanks,
    Kiran

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