updating custom form field is not working

This topic contains 12 replies, has 3 voices, and was last updated by  Kiran 7 years, 2 months ago.

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  • #398928

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11

    Hello Everyone,

    I have installed Geo-directory and all functionalities are working fine.
    However if I add any custom form field under Business Settings and trying to update the same its not updating or saving the values.
    Also, if I want to show any custom form fields for advance search its not working as well.

    #398932

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #399578

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #399597

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #399829

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #399864

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #400133

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #400190

    Kor
    Moderator
    Post count: 16516

    Hi Muhammad,

    I’ve just tested it again and I’m able to see the console error after a few retries http://prntscr.com/gwhyyr . I’ll forward this to a developer for further assistance. While waiting, could you possible try deactivating all non-gd plugins and see if it fixes the issue you had there?

    Thanks!

    #400364

    Kiran
    Moderator
    Post count: 7069

    Hi Muhammad,

    We need FTP credentials to look into because there seems conflicts during updating field.
    Please provide FTP credentials so we can look into more.

    Kiran

    #400613

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #400619

    Kiran
    Moderator
    Post count: 7069

    Thanks for letting us know 🙂

    #400703

    Muhammad Uzzam Khan
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #400832

    Kiran
    Moderator
    Post count: 7069

    Hi Muhammad,

    It seems you have made changes in GeoDirectory plugin core files. We not provide support if plugin core files are modified. Please read our support policy: https://wpgeodirectory.com/support-policy/

    Also, you are using too out dated version of GeoDirectory & its plugin, please update them. Follow this post to know how to update out dated plugins: https://wpgeodirectory.com/support/topic/footer-missing/#post-387740
    After updating try without modifying files and if you see problem, just let us know we will assist you more.

    Let us know.

    Thanks,
    Kiran

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