Upgrade to v2, Run Set Up Wizrd issue

This topic contains 5 replies, has 4 voices, and was last updated by Stiofan O’Connor 5 years, 7 months ago.

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Tagged: run set up, tech issue, V2 upgrade, White screen, wizard

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April 6, 2019 at 11:13 am #478838

Matthew Grayson
Buyer

Post count: 18

Hi, I followed the video of the scottish chap tellng me how to upgrade to v2. I did everythign he said. When I get to Run Set Up Wizard, I get redirected to a white page (see attached file).

Can anyone shed light on why it’s not purple like the other fella on the video, please?

April 6, 2019 at 11:13 am #478840

Matthew Grayson
Buyer

Post count: 18

Also, the site icon on the tab is of an older version that I no longer use.

April 6, 2019 at 11:21 am #478843

Guust
Moderator

Post count: 29970

Please post your URL and WP admin details in a private reply and we will have a look. Thanks

April 10, 2019 at 3:22 pm #479832

Matthew Grayson
Buyer

Post count: 18

This reply has been marked as private.

April 10, 2019 at 7:15 pm #479905

Alex Rollin
Moderator

Post count: 27815

Hello,

GD seems to be working, but, yes, the setup wizard shows blank.

Never fear, just take a look here to see which widgets to add to the sidebar: https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/#sidebar-widgets

The developers will take a look, but they will probably need FTP information to debug, so please share that if you have it.

April 10, 2019 at 7:34 pm #479913

Stiofan O’Connor
Site Admin

Post count: 22956

Yes, FTP is needed.

Stiofan
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