Upgrade to v2, Run Set Up Wizrd issue

This topic contains 5 replies, has 4 voices, and was last updated by  Stiofan O’Connor 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , , ,

  • Author
    Posts
  • April 6, 2019 at 11:13 am #478838

    Matthew Grayson
    Buyer
    Post count: 18

    Hi, I followed the video of the scottish chap tellng me how to upgrade to v2. I did everythign he said. When I get to Run Set Up Wizard, I get redirected to a white page (see attached file).

    Can anyone shed light on why it’s not purple like the other fella on the video, please?

    April 6, 2019 at 11:13 am #478840

    Matthew Grayson
    Buyer
    Post count: 18

    Also, the site icon on the tab is of an older version that I no longer use.

    April 6, 2019 at 11:21 am #478843

    Guust
    Moderator
    Post count: 29970

    Please post your URL and WP admin details in a private reply and we will have a look. Thanks

    April 10, 2019 at 3:22 pm #479832

    Matthew Grayson
    Buyer
    Post count: 18
    This reply has been marked as private.
    April 10, 2019 at 7:15 pm #479905

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    GD seems to be working, but, yes, the setup wizard shows blank.

    Never fear, just take a look here to see which widgets to add to the sidebar: https://wpgeodirectory.com/docs-v2/geodirectory/getting-started/#sidebar-widgets

    The developers will take a look, but they will probably need FTP information to debug, so please share that if you have it.

    April 10, 2019 at 7:34 pm #479913

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes, FTP is needed.

    Stiofan

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket