Upgrading plugins

This topic contains 13 replies, has 3 voices, and was last updated by  Paolo 8 years, 10 months ago.

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  • #112716

    sampotter01
    Expired Member
    Post count: 39

    I have the Complete version of GeoDirectory with all available addons. I have just recently updated my license info and activated each items on my account page.

    Inside my website Admin area in the Plugins area, all plugins but the main GeoDirectory show that there is a new version of the plugin. When I click on the “update now” link to update the plugins I get the message “Update Failed: Plugin update failed” (as you can see on the screencast screen shot under the GeoDirectory Advanced Search Filters plugin.

    Additionally, when I attempt to Activate the GeoDirectory Autocompleter plugin I get the error message “Plugin could not be activated because it triggered a fatal error
    Fatal error: Cannot redeclare geodir_autocompleter_ajax_url() (previously declared in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_advance_search_filters/geodirectory_advance_search_function.php:2252) in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_autocompleter/geodir_autocompleter.php on line 128”

    Screenshot – http://screencast.com/t/RTo1lmRA

    #112836

    Guust
    Moderator
    Post count: 29970
    #113108

    sampotter01
    Expired Member
    Post count: 39

    Thank you for that information Guust. As I mentioned in my post I have already successfully gone through the license updates as a precursory measure but my issue is different from that.

    I am having issues with updating my GD plugins to the most recent version and Activating one of them which is different from the licensing issue that you graciously placed a link for me above.

    Inside my website Admin area in the Plugins area, all plugins but the main GeoDirectory show that there is a new version of the plugin. When I click on the “update now” link to update the plugins I get the message “Update Failed: Plugin update failed” (as you can see on the screencast screen shot under the GeoDirectory Advanced Search Filters plugin.

    Additionally, when I attempt to Activate the GeoDirectory Autocompleter plugin I get the error message “Plugin could not be activated because it triggered a fatal error
    Fatal error: Cannot redeclare geodir_autocompleter_ajax_url() (previously declared in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_advance_search_filters/geodirectory_advance_search_function.php:2252) in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_autocompleter/geodir_autocompleter.php on line 128”

    Screenshot – http://screencast.com/t/RTo1lmRA

    Thank you for looking closer to this or passing it along to any others who may be of assistance. I appreciate you all for the great product and the ongoing support.

    – Sam

    #113143

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the autocompleter plugin has been discountinued in 2014. Everything about that addon is now included in the advance search add-on.

    Do you still have the old licence in place in GeoDirectory >> Auto Updates? If not, that is what you need to be able to get the updates.

    If you provide a link and admin credentials we can have a look.

    Thanks

    #113148

    sampotter01
    Expired Member
    Post count: 39

    I am only experiencing the plugin updates, not licensing. I am writing this because I said my issues was resolved but now I see that it is not yet.

    Thank you

    #113149

    Paolo
    Site Admin
    Post count: 31206

    Thank you for letting us know! 🙂

    #113150

    sampotter01
    Expired Member
    Post count: 39

    Hello Paolo, I thought my issues was resolved but it is not after all. Thanks for looking into this and let me know if you need any admin credentials to login and view. Thank you

    #113184

    Paolo
    Site Admin
    Post count: 31206

    Yes we’ll need them. Thanks

    #113849

    sampotter01
    Expired Member
    Post count: 39
    This reply has been marked as private.
    #113861

    Paolo
    Site Admin
    Post count: 31206

    the link?

    Thanks

    #113898

    sampotter01
    Expired Member
    Post count: 39
    This reply has been marked as private.
    #114199

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Everything is updated now, please make sure to go here now. https://wpgeodirectory.com/checkout/purchase-history/

    Collect all NEW licence keys and add them (1 per product) in GeoDirectory >> Auto Updates / Licencing.

    Thanks

    #114277

    sampotter01
    Expired Member
    Post count: 39

    Thank you very much, and I have updated all my license keys per your instructions.

    You guys are awesome!

    #114286

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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