Upgrading plugins
This topic contains 13 replies, has 3 voices, and was last updated by Paolo 8 years, 9 months ago.
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Open Support TicketTagged: plugin updates
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January 28, 2016 at 2:22 am #112716
I have the Complete version of GeoDirectory with all available addons. I have just recently updated my license info and activated each items on my account page.
Inside my website Admin area in the Plugins area, all plugins but the main GeoDirectory show that there is a new version of the plugin. When I click on the “update now” link to update the plugins I get the message “Update Failed: Plugin update failed” (as you can see on the screencast screen shot under the GeoDirectory Advanced Search Filters plugin.
Additionally, when I attempt to Activate the GeoDirectory Autocompleter plugin I get the error message “Plugin could not be activated because it triggered a fatal error
Fatal error: Cannot redeclare geodir_autocompleter_ajax_url() (previously declared in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_advance_search_filters/geodirectory_advance_search_function.php:2252) in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_autocompleter/geodir_autocompleter.php on line 128”Screenshot – http://screencast.com/t/RTo1lmRA
January 28, 2016 at 1:57 pm #112836January 28, 2016 at 8:03 pm #113108Thank you for that information Guust. As I mentioned in my post I have already successfully gone through the license updates as a precursory measure but my issue is different from that.
I am having issues with updating my GD plugins to the most recent version and Activating one of them which is different from the licensing issue that you graciously placed a link for me above.
Inside my website Admin area in the Plugins area, all plugins but the main GeoDirectory show that there is a new version of the plugin. When I click on the “update now” link to update the plugins I get the message “Update Failed: Plugin update failed” (as you can see on the screencast screen shot under the GeoDirectory Advanced Search Filters plugin.
Additionally, when I attempt to Activate the GeoDirectory Autocompleter plugin I get the error message “Plugin could not be activated because it triggered a fatal error
Fatal error: Cannot redeclare geodir_autocompleter_ajax_url() (previously declared in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_advance_search_filters/geodirectory_advance_search_function.php:2252) in /home1/funding2/public_html/fisheroogle/wp-content/plugins/geodir_autocompleter/geodir_autocompleter.php on line 128”Screenshot – http://screencast.com/t/RTo1lmRA
Thank you for looking closer to this or passing it along to any others who may be of assistance. I appreciate you all for the great product and the ongoing support.
– Sam
January 28, 2016 at 8:08 pm #113143Hi,
the autocompleter plugin has been discountinued in 2014. Everything about that addon is now included in the advance search add-on.
Do you still have the old licence in place in GeoDirectory >> Auto Updates? If not, that is what you need to be able to get the updates.
If you provide a link and admin credentials we can have a look.
Thanks
January 28, 2016 at 8:20 pm #113148I am only experiencing the plugin updates, not licensing. I am writing this because I said my issues was resolved but now I see that it is not yet.
Thank you
January 28, 2016 at 8:21 pm #113149Thank you for letting us know! 🙂
January 28, 2016 at 8:24 pm #113150Hello Paolo, I thought my issues was resolved but it is not after all. Thanks for looking into this and let me know if you need any admin credentials to login and view. Thank you
January 28, 2016 at 9:11 pm #113184Yes we’ll need them. Thanks
January 29, 2016 at 7:57 pm #113849This reply has been marked as private.January 29, 2016 at 8:41 pm #113861the link?
Thanks
January 29, 2016 at 9:46 pm #113898This reply has been marked as private.January 30, 2016 at 3:55 pm #114199Hi,
Everything is updated now, please make sure to go here now. https://wpgeodirectory.com/checkout/purchase-history/
Collect all NEW licence keys and add them (1 per product) in GeoDirectory >> Auto Updates / Licencing.
Thanks
January 30, 2016 at 6:01 pm #114277Thank you very much, and I have updated all my license keys per your instructions.
You guys are awesome!
January 30, 2016 at 6:22 pm #114286You are welcome 🙂
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