Uploaded listing images being automatically resized

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 7 years, 6 months ago.

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  • #396815

    offshorly
    Expired Member
    Post count: 23

    Hi encountered an issue where images uploaded to a listing are automatically being resized. This seems to happen only when uploading images using the attachments box in the listing page (see attached screencap). We are using a modified Supreme Directory theme and the first image in the attachments box is being used as the parallax background image in the full width featured area in the listing page (similar to a vanilla supreme directory install). The problem is that no matter what image size we upload the listing page would always display a scaled down version of the image that turns out blurry or pixelated on large screens.

    Upon testing it seems that images are being automatically resized to a max width of 800px, and it seems that GD is doing the resizing independent from wordpress’ media upload settings (changing and even disabling WP’s resizing for thumbnail, medium, and large size images does not have any effect). What’s worse is that the resizing doesn’t seem to keep a full sized version of the uploaded image (or any of the normally resized versions of WP for thumbnail, medium, and large) so the code that’s supposed to get the ‘full’ size version of the image (in geodirectory-compatibility.php) for the featured area is just getting an image with a fixed width size of 800px.

    Is there a way to disable this automatic resizing in GD or at least have a full sized version of the uploaded images so we can get that for the featured area? Please see other attachment for installed GD plugins and versions.

    Thanks in advance and best regards.

    #396986

    Paolo
    Site Admin
    Post count: 31211

    Hi,
    Please see: https://wpgeodirectory.com/docs/supreme-directory-overview/

    The 1st image uploaded is used as the featured image, the suggested minimum size for Featured image is 1400×788. However we must make sure they are not being resized.

    To do this, go to GD >> Design >> Home and enable: Resize image large size (Use default wordpress media image large size for featured image upload. If unchecked then default geodirectory image large size ( 800×800 ) will be used.)

    Then go to Setting >> Media and set the large size max width to 1400 (or anything you prefer). That will stop you original image from being resized.

    Thanks

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