User input Ampersand in listing title breaks map

This topic contains 11 replies, has 3 voices, and was last updated by  Kiran 4 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , , , , ,

  • Author
    Posts
  • January 23, 2020 at 7:18 pm #527111

    Foster
    Full Member
    Post count: 164

    I had a user alert me to an issue where mysite.com/location/colorado was not loading the map (no results in Safari & Firefox) while other states worked fine (as did Chrome). I tried un-publishing and republishing all the listings in Colorado. I tried changing the default location. I emptied all cache and deactivated plugins.

    What I think I discovered was that a user had claimed a listing in Colorado and replaced the title “Black & Blues” with “Black & Blues” possibly from a mobile device. When I edited the ampersand to just “&” it appears to have fixed the issue.

    Is there a way to prevent this from happening in the future?

    January 23, 2020 at 7:30 pm #527115

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 24, 2020 at 9:02 am #527209

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 24, 2020 at 2:23 pm #527262

    Foster
    Full Member
    Post count: 164

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 24, 2020 at 2:24 pm #527263

    Foster
    Full Member
    Post count: 164

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 28, 2020 at 10:48 am #527691

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 28, 2020 at 3:50 pm #527738

    Foster
    Full Member
    Post count: 164

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 29, 2020 at 5:24 am #527798

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 29, 2020 at 6:09 pm #527918

    Foster
    Full Member
    Post count: 164
    This reply has been marked as private.
    January 30, 2020 at 12:45 pm #528033

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 30, 2020 at 1:19 pm #528039

    Foster
    Full Member
    Post count: 164

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    January 30, 2020 at 1:21 pm #528042

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount