Users do not receive registration success emails

This topic contains 2 replies, has 3 voices, and was last updated by  Guust 7 years, 1 month ago.

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  • October 26, 2017 at 7:32 pm #402800

    Dave Flanagan
    Free User
    Post count: 81

    It appears that users are not receiving an email confirming their registration with the site. The admins receive a confirmation, just not the users. I’m not sure if this is a problem with GeoDirectory or S2member (users register through s2member registration process). I have the registration success email notification setup within GeoDirectory, it’s just not being sent out to the user.

    Thanks
    Dave

    October 26, 2017 at 8:03 pm #402809

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    There could be several reasons for this. Here are some of the reports from the forum.

    https://wpgeodirectory.com/support/topic/no-gd-emails-sent/

    https://wpgeodirectory.com/support/topic/no-password-email-sent/

    https://wpgeodirectory.com/support/topic/the-notifications-do-not-work/

    Take a look and let us know. We have other members using S2, but it may be another plugin you have installed recently?

    Have you enabled “anyone may register” in your general WordPress settings?

    October 26, 2017 at 10:12 pm #402826

    Guust
    Moderator
    Post count: 29970

    Have a look at S2member > General options > Email configuration > New User Email Configuration

    If you use S2 it is probably best to use their emails.

    Thanks

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