Version - 2 Unable to successfully change the Sidebar from my Default Sidebar

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Tagged: sidebar, Version 2

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February 25, 2020 at 11:03 pm #532252

kpewitt
Full Member

Post count: 30

I have not been able to change the Sidebar on the GD Details Page to GD Sidebar I setup and loaded with the setup wizard. I have changed it in the GD Details Page Settings, but it still will not show anything other than the Default Sidebar. Here is an example of a Details Page. https://houstonprimerealty.com/places-to-visit/john-paul-landing-park-cypress-tx/ This example shows the Primary Sidebar.

The Preview shows the correct Sidebar, but it does not propagate to the live site. I have cleared all WPEngine caches and browser caches with no luck.

February 25, 2020 at 11:41 pm #532260

Alex Rollin
Moderator

Post count: 27815

Please share WP Admin credentials so we can check into the issue.

WordPress Credentials
WP Admin Login URL:
WP Admin Username:
WP Admin Password:

February 26, 2020 at 2:14 am #532272

kpewitt
Full Member

Post count: 30

This reply has been marked as private.

February 26, 2020 at 3:50 am #532283

Alex Rollin
Moderator

Post count: 27815

I see what you mean, all the settings look correct.

The developers will take a look. They will probably need FTP to debug the issue. Please share that so they can take a look.

FTP Credentials
FTP Host:
FTP Port:
FTP User:
FTP Password:

February 26, 2020 at 4:04 am #532287

kpewitt
Full Member

Post count: 30

This reply has been marked as private.

February 26, 2020 at 4:10 am #532291

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

February 27, 2020 at 7:16 am #532512

Kiran
Moderator

Post count: 7069

Hi @kpewitt,

Please check now and let us know.

Kiran

February 27, 2020 at 9:15 pm #532678

kpewitt
Full Member

Post count: 30

Thanks! The GeoDirectory Sidebar is working. Thanks again!
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