Version – 2 Unable to successfully change the Sidebar from my Default Sidebar

This topic contains 7 replies, has 3 voices, and was last updated by  kpewitt 4 years, 2 months ago.

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  • February 25, 2020 at 11:03 pm #532252

    kpewitt
    Full Member
    Post count: 30

    I have not been able to change the Sidebar on the GD Details Page to GD Sidebar I setup and loaded with the setup wizard. I have changed it in the GD Details Page Settings, but it still will not show anything other than the Default Sidebar. Here is an example of a Details Page. https://houstonprimerealty.com/places-to-visit/john-paul-landing-park-cypress-tx/ This example shows the Primary Sidebar.

    The Preview shows the correct Sidebar, but it does not propagate to the live site. I have cleared all WPEngine caches and browser caches with no luck.

    February 25, 2020 at 11:41 pm #532260

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin credentials so we can check into the issue.

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    February 26, 2020 at 2:14 am #532272

    kpewitt
    Full Member
    Post count: 30
    This reply has been marked as private.
    February 26, 2020 at 3:50 am #532283

    Alex Rollin
    Moderator
    Post count: 27815

    I see what you mean, all the settings look correct.

    The developers will take a look. They will probably need FTP to debug the issue. Please share that so they can take a look.

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    February 26, 2020 at 4:04 am #532287

    kpewitt
    Full Member
    Post count: 30
    This reply has been marked as private.
    February 26, 2020 at 4:10 am #532291

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 27, 2020 at 7:16 am #532512

    Kiran
    Moderator
    Post count: 7069

    Hi @kpewitt,

    Please check now and let us know.

    Kiran

    February 27, 2020 at 9:15 pm #532678

    kpewitt
    Full Member
    Post count: 30

    Thanks! The GeoDirectory Sidebar is working. Thanks again!

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