Video Embed Generates a Blank Listing Preview Page

Hi,

I can’t recreate this in any of my test websites.

Please provide admin credentials in a private reply and we will have a look.

Thanks

hi,

you have the payment manager installed, but out of date compared to the core plugin.

That’s probably the cause. You should use the username that bought the add-on to request support though, as a free users, you shouldn’t have any premium add-on installed.

Let us know,

Thanks

Hi,

even deactivating all other plugins the problem persist. There must be a security settings not allowing iframes in your server, because it works if I enter plain text in the video field.

Probably mod_security, please ask to your hosting provider and in case have it disabled.

Let us know,

Thanks

Hi,

the user you just used, doesn’t have any purchase history as well.

I double checked and you have a 3rd user:

Username : bartberry2 (I changed it was admin which we prefer to keep free, never thought someone would pick it as username to register on someone else’s site)

Email: [email protected]

Please only use this user for support.

Thanks