Welcome email not sent to new users

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 8 years, 6 months ago.

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  • June 16, 2016 at 9:01 am #209445

    stevebauer
    Expired Member
    Post count: 26

    Hello,

    Welcome emails are not sent to new users, however BCC copy works.
    I am not sure if it worked in the past, I only realized it recently.
    I saw a few topics on the forum, but it seems not to be the same issue.
    The websites are kohsamui.wedding and samui.restaurant
    Thanks for you help

    June 16, 2016 at 11:55 am #209468

    Guust
    Moderator
    Post count: 29970

    Check your system with a plugin like this one: https://wordpress.org/plugins/postman-smtp/

    June 17, 2016 at 8:54 am #210068

    stevebauer
    Expired Member
    Post count: 26

    Thanks that worked, maybe the host changed its settings.

    June 17, 2016 at 10:00 am #210069

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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