Why a double membership ?

This topic contains 1 reply, has 2 voices, and was last updated by Paolo 9 years, 7 months ago.

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Tagged: membership

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April 26, 2015 at 10:41 am #38036

mindfulworld
Expired Member

Post count: 9

Hello,

I have a membership: 1 Year Addons bundle subscription with expiry date
2015-07-04 10:29, autorenew
Because I know I will renew it I jumped on the offer for the one year anniversary. I was assuming that it would extend the period of one year.

Instead I have now a double membership, the one above and this one :
1 Year Addons bundle – one time fee
Expiry date: 2016-04-26 10:29:52

The two are overlapping instead of extending each other. Is there a way to fix this ?

April 27, 2015 at 5:07 pm #38083

Paolo
Site Admin

Post count: 31206

Hi,

subscriptions are not cumulative.

I don’t know where you got the impression that they were.

Thank you
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