Why a double membership ?

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 9 years, 6 months ago.

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  • April 26, 2015 at 10:41 am #38036

    mindfulworld
    Expired Member
    Post count: 9

    Hello,

    I have a membership: 1 Year Addons bundle subscription with expiry date
    2015-07-04 10:29, autorenew
    Because I know I will renew it I jumped on the offer for the one year anniversary. I was assuming that it would extend the period of one year.

    Instead I have now a double membership, the one above and this one :
    1 Year Addons bundle – one time fee
    Expiry date: 2016-04-26 10:29:52

    The two are overlapping instead of extending each other. Is there a way to fix this ?

    April 27, 2015 at 5:07 pm #38083

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    subscriptions are not cumulative.

    I don’t know where you got the impression that they were.

    Thank you

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