Won't Update Address
This topic contains 10 replies, has 3 voices, and was last updated by Carol Gann 7 years, 2 months ago.
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Open Support TicketTagged: location settings
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June 24, 2019 at 7:09 pm #494549
We are doing a directory of Texas only and the GEO Directory somehow defaulted to Philidelphia and I can’t update the addresses to Texas.
June 24, 2019 at 7:22 pm #494559Hi Carol Gann,
Thanks for your post. Have you installed the “Location Manager” addon? If the issue persists, share your Website WP admin access here in private reply and we’ll check this out for you.
June 24, 2019 at 9:47 pm #494589This reply has been marked as private.June 25, 2019 at 7:48 am #494635Hello,
it looks like you might have imported listings without the location manager installed. You will need to import the listings again to update the listing addresses.
June 26, 2019 at 3:14 pm #494956I don’t think that is the problem because I added Whimsey’s manually and I still cannot set the address on the map. I get the error “Please choose any address of the () country only.” It won’t move off Philadelphia, Pennsylvania
I tried to import gd_place.csv export via GeoDirectory > Settings > Select & Upload CSV
I get this error: “The uploaded file is not a valid csv file. Please try again.” It is an export from the first GeoDirectory in the main website. We are trying to move it to a subdirectory.June 27, 2019 at 12:00 am #495034I see, there was a problem with the default location.
You can change it again in
GD – Settings – Location – Cities – Choose a city as defaultJuly 8, 2019 at 9:48 pm #496723Thank you that worked but now I can’t get rid of the Philadelphia, Pennsylvania on the map. SEE https://shops.orlandoweddingpartners.com
The weirdest thing is there are no place entries with Philadelphia, Pennsylvania. At least none I can find and I’ve gone through them all.July 9, 2019 at 6:10 am #496755You can change the default location at
GD – Settings – Location – Cities – Choose a city as defaultThen adjust the location in the listing
July 9, 2019 at 9:24 pm #496881Hello Alex, I did that and none on the lists have Philadelphia, Pennsylvania. Philadelphia, Pennsylvania is nowhere listed in the cities or regions. This problem only exists on the map markers, not in the listings. SEE https://shops.orlandoweddingpartners.com/
July 10, 2019 at 2:03 pm #496977Many of your listings have the following for lat,lon
39.9523894183957 -75.163598245369That is Philadelphia. That map icon is based on the lat/lon Those values will need to be updated.
It could be that you imported the listings without Location Manager installed, in which case all the listings would have been set to the default location.
You could try:
Create a special ‘deleteme’ category
Export the listings
Add the deleteme category to all the listings with the wrong latlon
Import the listings to update the category
Export the listings
Duplicate all the listings with the wrong lat lon in a new spreadsheet (Fix sheet). Remove the ID and the lat lon and the deleteme category.
Import the Fix sheet as new listings and the import will geocode the listings for you.
Verify that the fix worked
Delete all listings with the deleteme category.July 10, 2019 at 8:14 pm #497049Thank you so much, Alex Rollin! I really appreciate you.
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