Won't Update Address

This topic contains 10 replies, has 3 voices, and was last updated by  Carol Gann 2 years, 6 months ago.

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  • #494549

    Carol Gann
    Lifetime Member
    Post count: 25

    We are doing a directory of Texas only and the GEO Directory somehow defaulted to Philidelphia and I can’t update the addresses to Texas.

    #494559

    Kor
    Moderator
    Post count: 16516

    Hi Carol Gann,

    Thanks for your post. Have you installed the “Location Manager” addon? If the issue persists, share your Website WP admin access here in private reply and we’ll check this out for you.

    #494589

    Carol Gann
    Lifetime Member
    Post count: 25
    This reply has been marked as private.
    #494635

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    it looks like you might have imported listings without the location manager installed. You will need to import the listings again to update the listing addresses.

    #494956

    Carol Gann
    Lifetime Member
    Post count: 25

    I don’t think that is the problem because I added Whimsey’s manually and I still cannot set the address on the map. I get the error “Please choose any address of the () country only.” It won’t move off Philadelphia, Pennsylvania

    I tried to import gd_place.csv export via GeoDirectory > Settings > Select & Upload CSV
    I get this error: “The uploaded file is not a valid csv file. Please try again.” It is an export from the first GeoDirectory in the main website. We are trying to move it to a subdirectory.

    #495034

    Alex Rollin
    Moderator
    Post count: 27815

    I see, there was a problem with the default location.

    You can change it again in
    GD – Settings – Location – Cities – Choose a city as default

    #496723

    Carol Gann
    Lifetime Member
    Post count: 25

    Thank you that worked but now I can’t get rid of the Philadelphia, Pennsylvania on the map. SEE https://shops.orlandoweddingpartners.com
    The weirdest thing is there are no place entries with Philadelphia, Pennsylvania. At least none I can find and I’ve gone through them all.

    #496755

    Alex Rollin
    Moderator
    Post count: 27815

    You can change the default location at
    GD – Settings – Location – Cities – Choose a city as default

    Then adjust the location in the listing

    #496881

    Carol Gann
    Lifetime Member
    Post count: 25

    Hello Alex, I did that and none on the lists have Philadelphia, Pennsylvania. Philadelphia, Pennsylvania is nowhere listed in the cities or regions. This problem only exists on the map markers, not in the listings. SEE https://shops.orlandoweddingpartners.com/

    #496977

    Alex Rollin
    Moderator
    Post count: 27815

    Many of your listings have the following for lat,lon
    39.9523894183957 -75.163598245369

    That is Philadelphia. That map icon is based on the lat/lon Those values will need to be updated.

    It could be that you imported the listings without Location Manager installed, in which case all the listings would have been set to the default location.

    You could try:

    Create a special ‘deleteme’ category
    Export the listings
    Add the deleteme category to all the listings with the wrong latlon
    Import the listings to update the category
    Export the listings
    Duplicate all the listings with the wrong lat lon in a new spreadsheet (Fix sheet). Remove the ID and the lat lon and the deleteme category.
    Import the Fix sheet as new listings and the import will geocode the listings for you.
    Verify that the fix worked
    Delete all listings with the deleteme category.

    #497049

    Carol Gann
    Lifetime Member
    Post count: 25

    Thank you so much, Alex Rollin! I really appreciate you.

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