WordPress 5.3.1 and addons

This topic contains 11 replies, has 3 voices, and was last updated by  farmandrancher 5 years, 2 months ago.

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  • December 16, 2019 at 1:54 am #521616

    farmandrancher
    Expired Member
    Post count: 39

    Hello GD, After extensive research with GoDaddy hosting support, and backups, the site is not responding at all well.
    Updated wordpress 5.3.1 and site went to he_ll.
    is there anyway you could assist with this. GoDaddy unfortunately is simply restoring it to 5.3.1 and deactivated my plugins to troubleshoot. Ok i can deal with this, however after their restore, I can activate GeoDirectory, and then if I activate plugins compatible with 5.3.1, it sometimes responds, but I am out of business at this point.

    I would love to submit my admin credentials as after 6 hours on the phone, system restores, it still is…..not working. White screen on wordpress pages, ? I am at a lost after 1 year development
    Thank You
    farmandrancher.com

    December 16, 2019 at 2:43 am #521617

    Kor
    Moderator
    Post count: 16516

    Hi Cara Randolph,

    Thanks for your post. Could you please go through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If not, share your Website WP admin access here in private reply and we’ll check this out for you.

    December 16, 2019 at 1:45 pm #521718

    farmandrancher
    Expired Member
    Post count: 39
    This reply has been marked as private.
    December 16, 2019 at 9:44 pm #521789

    Alex Rollin
    Moderator
    Post count: 27815

    You are out of memory on your server, that’s what the page says.
    You should consider upgrading your server/hosting resources.

    December 19, 2019 at 7:21 pm #522424

    farmandrancher
    Expired Member
    Post count: 39

    Hello, thank you for your prior assistance.
    So upgraded memory, go daddys worked on this for some time (since Dec. 13) and when activating geodirectory, still getting errors, so have been backing out and just discovered the site operates when GeoDirectory LOCATION MANAGER is deactivated.
    Perhaps it is not compatible with wordpress 5.3.1??
    Please see the error I attached when Location manager is activated.
    ThankYou.
    Will continue troubleshooting, although the site is operating on sticks and stones with only couple geodirectory plugins on.
    farmandrancher.com

    December 19, 2019 at 8:36 pm #522444

    Alex Rollin
    Moderator
    Post count: 27815

    That is still a memory error. It would seem that GoDaddy is not able to meet your webhosting needs.

    Please see: https://wpgeodirectory.com/docs/server-requirements/

    December 20, 2019 at 3:03 pm #522571

    farmandrancher
    Expired Member
    Post count: 39

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, GeoDirectory.

    First, visit your website (https://www.farmandrancher.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.farmandrancher.com/wp-admin/admin-ajax.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.farmandrancher.com/register/?redirect_to=https%3A%2F%2Fwww.farmandrancher.com%2Fadd-listing%2F&action=enter_recovery_mode&rm_token=JCaK6tiOHjrgWs0RvCRFmJ&rm_key=dkcLSCg9CF7aVAa5ANyVSi

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.3.1
    Current theme: Supreme Directory (version 2.0.0.9)
    Current plugin: GeoDirectory (version 2.0.0.72)
    PHP version 7.3.7

    Error Details
    =============
    An error of type E_ERROR was caused in line 88 of the file /home/buler6c8acgl/public_html/wp-content/plugins/geodirectory/includes/admin/class-geodir-admin-install.php. Error message: Uncaught Error: Class ‘GeoDir_Background_Updater’ not found in /home/buler6c8acgl/public_html/wp-content/plugins/geodirectory/includes/admin/class-geodir-admin-install.php:88
    Stack trace:
    #0 /home/buler6c8acgl/public_html/wp-includes/class-wp-hook.php(288): GeoDir_Admin_Install::init_background_updater(”)
    #1 /home/buler6c8acgl/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /home/buler6c8acgl/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/buler6c8acgl/public_html/wp-settings.php(523): do_action(‘init’)
    #4 /home/buler6c8acgl/public_html/wp-config.php(101): require_once(‘/home/buler6c8a…’)
    #5 /home/buler6c8acgl/public_html/wp-load.php(37): require_once(‘/home/buler6c8a…’)
    #6 /home/buler6c8acgl/public_html/wp-admin/admin-ajax.php(22): require_once(‘/home/buler6c8a…’)
    #7 {main}
    thrown

    December 20, 2019 at 4:26 pm #522589

    Alex Rollin
    Moderator
    Post count: 27815

    The developers will look into that error, but it appears to be related to the memory issue because it is not just GeoDirectory but several WP functions that are not able to perform their duties.

    Have you consulted with your host?

    Your other option is to disable more plugins; https://wpgeodirectory.com/making-your-wordpress-site-slow/

    December 20, 2019 at 5:15 pm #522605

    farmandrancher
    Expired Member
    Post count: 39

    I have just upgraded to 6 gigs and 3 cpu and will see if this fixes this.

    Thank You.

    December 21, 2019 at 1:07 pm #522672

    farmandrancher
    Expired Member
    Post count: 39

    After upgrade, site is good.
    When I activate Location Manager, Thes site goes completely white out.

    I beleive it is the LocationManager plugin.
    I troubleshoot all plugins, slowly, and upon the activation of the Location manager, the site goes down each time.

    It is not the memory at this point with the verified upgrades.

    December 21, 2019 at 2:30 pm #522680

    Alex Rollin
    Moderator
    Post count: 27815

    Did you already update your wp-config and PHP with new memory limits?
    If you don’t do that, you will see the same errors, ie, whatever plugin pushes the memory request over the top looks like the troublemaker.

    You can update to the latest versions by FTP if needed.

    Let us know

    December 21, 2019 at 11:40 pm #522738

    farmandrancher
    Expired Member
    Post count: 39

    Here it is…Godaddy techs mis installed the firewall!!!
    had it on FarmandrancherS.com, not farmandrancher.com which I own both, of course.\
    After 7 days, since Friday the `13th, of course, which is not my mode of life o thinking, and on the phone whit them every stinking day, for hours and recalling, I finally got atech that listened to my firewall issue which was now a 504 to a 502, hopefully got it resolved, although now I hav a have a backup that needs complete rehaul of the site. Anyway, I think their fault and not wp 531, although must reconfigure site updates. You all rock, and I ave kept you in the loop with godaddy actions from the start to determine the problem. I will let you know from here what happens and happy holidays and thank you so much for all of your support.

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