CSV Issue

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Tagged: csv upload

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May 2, 2014 at 7:12 pm #1162

Brian Mellett
Free User

Post count: 9

I have followed all of the steps for the CSV upload and it still will not work.

I have attached my csv in hopes that the developer can assist.

May 3, 2014 at 5:52 am #1181

Vikas
Full Member

Post count: 1128

Hi,

I am not sure from where did u download or how did u create this csv. It does not look a proper csv required by the system. For example post_type column value is bank and that value has been moved under Video column.

Please advise ?

May 3, 2014 at 12:03 pm #1193

Brian Mellett
Free User

Post count: 9

I downloaded the format that was available on the geo directory, saved it in open office and then put one line of my own data into it. I then resaved with open office. I had seen this advised on another string.

May 3, 2014 at 12:05 pm #1194

Brian Mellett
Free User

Post count: 9

Plus, I spoke, by chat, to the customer service person and she said it looked good. She advised me to send it to you, for an answer.

May 3, 2014 at 1:35 pm #1202

Vikas
Full Member

Post count: 1128

Plz try to import this csv.

May 3, 2014 at 2:03 pm #1205

Brian Mellett
Free User

Post count: 9

I just tried to import what you sent and got the same message. I have attached a screen shot, which is the same message as what I have been getting trying to import it myself.

May 3, 2014 at 2:05 pm #1206

Brian Mellett
Free User

Post count: 9

my screen shot didn’t send as a TIFF so I reattached as a PNG.

May 3, 2014 at 3:41 pm #1217

Paolo
Site Admin

Post count: 31206

Hi,

the file you attached is totally wrong in format. Data must be delimited by commas and double quotes in order to be imported correctly.

The file Vikas attached is correct and imports fine. I only see one problem in categories, where there should be a comma between hotel and pizza.

Please reply to this with a link to your website and wp-admin credentials (Set as private reply) and we will have a look.

Thx

May 3, 2014 at 5:53 pm #1221

Brian Mellett
Free User

Post count: 9

This reply has been marked as private.

May 5, 2014 at 1:36 am #1266

Brian Mellett
Free User

Post count: 9

I sent the login info via a private message. Have you had time to take a look yet? thanks

May 5, 2014 at 2:21 pm #1294

Vikas
Full Member

Post count: 1128

Plz check it now. There was address mismatch problem. We will document it later so other will not get into this problem.

May 5, 2014 at 3:03 pm #1296

Brian Mellett
Free User

Post count: 9

I just tried to import and it still didn’t work. If I can’t get a solution quickly, I will have to move on to another directory theme.

May 5, 2014 at 5:05 pm #1302

Brian Mellett
Free User

Post count: 9

Can you give me more details on the address mismatch issue?

May 6, 2014 at 5:34 am #1323

Vikas
Full Member

Post count: 1128

Send me the csv u are trying to import or try to import attached csv please.

May 6, 2014 at 11:58 am #1343

Brian Mellett
Free User

Post count: 9

I just tried to import the CSV you attached and it still doesn’t work. Thanks for the help, but I don’t have the time to trouble shoot this product.
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