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Map category toggle and zoom only works once

This topic contains 9 replies, has 3 voices, and was last updated by  Guust 8 years, 7 months ago.

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  • April 20, 2016 at 12:56 pm #166815

    Logan Bertram
    Expired Member
    Post count: 4

    For some reason, my map only lets me interact with it once. I can de-select a category or zoom in or out once, but then can’t do anything else. It will think about it, but nothing will change.

    I have all the add-ons installed as well.

    Any idea what the problem is?

    April 20, 2016 at 2:53 pm #166988

    Logan Bertram
    Expired Member
    Post count: 4

    It works like this for users signed in or out, https on and off, ad blocker on and off, and location service on and off, and on windows, osx, android and iphone (wherein you cannot move the map or zoom)

    April 20, 2016 at 5:33 pm #167070

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.

    Thanks

    April 20, 2016 at 5:39 pm #167074

    Logan Bertram
    Expired Member
    Post count: 4
    This reply has been marked as private.
    April 20, 2016 at 6:24 pm #167089

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it was wp super cache that is not compatible with GD.

    p.s. all of your GD plugins are outdated, you should do an effort to keep them up to date.

    Thanks,

    April 20, 2016 at 7:00 pm #167129

    Logan Bertram
    Expired Member
    Post count: 4

    WP-super Cache is disabled and i updated geodirectory core, with no luck.

    April 20, 2016 at 7:53 pm #167197

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    after disabling wp super cache (I disabled it), the map was working fine.

    If you updated core, you should also update all add-ons.

    Thanks

    April 20, 2016 at 8:00 pm #167199

    Logan Bertram
    Expired Member
    Post count: 4

    5 computers here and none of us see it working.

    We all still can’t toggle pins or zoom or make any interaction more than 1 time.

    See the attached pic showing all categories toggled off, but all pins still on:

    April 20, 2016 at 8:34 pm #167228

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    did you update all add-ons too?

    If yes, I’d suggest to momentarily disable all non GD plugins to see if the problem disappears.

    If it does, reactivate one by one till you find the culprit.

    Also make sure to delete wp super cache files in wp-content if any is still there. I’m not 100% sure that deactivating the plugin purge its cache.

    Let us know,

    Thanks

    April 20, 2016 at 9:24 pm #167271

    Guust
    Moderator
    Post count: 29970

    For what it’s worth, it works just fine for me.

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