Notifications broken

This topic contains 9 replies, has 3 voices, and was last updated by  Gianni Dal Mas 10 years, 2 months ago.

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  • October 3, 2014 at 6:59 am #17360

    thehouseofdoguk
    Free User
    Post count: 200

    Hi

    I don’t seem to be getting notifications when a new listing is submitted, despite all options being set to ‘yes’ in notifications > site bcc options

    It was working fine up til yesterday, did the update break something?

    October 3, 2014 at 10:50 am #17371

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I just tested my dev site and everything worked fine, can anyone else confirm this is working or not?

    Thanks,

    Stiofan

    October 3, 2014 at 3:00 pm #17390

    thehouseofdoguk
    Free User
    Post count: 200

    Seems to be working again now as suddenly as it stopped! Weird!

    October 4, 2014 at 7:50 am #17439

    thehouseofdoguk
    Free User
    Post count: 200

    Had another instance this morning where no notification email came through again :/

    October 4, 2014 at 10:20 am #17444

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you check your mail server log and see if there are any errors or if infact they are trying to be sent?

    Stiofan

    November 7, 2014 at 5:59 pm #20953

    Gianni Dal Mas
    Expired Member
    Post count: 85
    This reply has been marked as private.
    November 11, 2014 at 8:58 pm #21201

    Gianni Dal Mas
    Expired Member
    Post count: 85
    This reply has been marked as private.
    November 13, 2014 at 11:35 pm #21466

    Gianni Dal Mas
    Expired Member
    Post count: 85

    Hi Stiofan,
    I’m sorry to keep posting on this topic, but I still have problems with email notifications when a new listing is submitted.

    I’ve already followed the instructions given by Paolo about New Users notifications:

    https://wpgeodirectory.com/support/topic/no-gd-emails-sent/
    https://wpgeodirectory.com/support/topic/no-password-email-sent/
    https://wpgeodirectory.com/support/topic/the-notifications-do-not-work/

    All other notifications are working fine thanks to Mail Bank. Just the New Submitted Listings notification are missing.

    Please help.
    Regards,
    gianni

    November 14, 2014 at 1:28 pm #21510

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Gianni,

    it is best to start your own topic, resolved topics will get less attention.

    Your server is sending error 

    SMTP Error: data not accepted.

    Please ask your server admin why.

    Stiofan

    November 16, 2014 at 3:00 pm #21667

    Gianni Dal Mas
    Expired Member
    Post count: 85

    Thanks Stiofan, and sorry for posting here, I didn’t want to be redundant opening another topic with the same issue, but since now I’ll follow your advise.
    Thought the notification issue would be an easy fix, but I had to open a ticket with BlueHost support… waiting for them.

    Regards,
    gianni

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