Auto update failing.

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Tagged: update error.

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October 27, 2014 at 3:51 pm #19734

Gamer
Free User

Post count: 26

When I update the plugins, I get the following error:

An error occurred while updating GeoDirectory Claim Manager: Login details for GeoDirectory failed! Please check GeoDirectory>Auto Updates and that your membership is active. Internal Server Error

My password settings are fine, I can login here manually without problems, and I check the db it has the same password.

October 27, 2014 at 4:15 pm #19737

Paolo
Site Admin

Post count: 31206

Hi,

We found something that can randomly prevent auto update from working correctly.

Would you please provide URL and wp admin credentials? We will check if applying the fix will solve your problem too.

Thx

October 27, 2014 at 5:14 pm #19741

Gamer
Free User

Post count: 26

This reply has been marked as private.

October 27, 2014 at 6:31 pm #19759

Stiofan O’Connor
Site Admin

Post count: 22956

Hi, login details don’t work for me.

Stiofan

October 27, 2014 at 6:38 pm #19761

Gamer
Free User

Post count: 26

This reply has been marked as private.

October 27, 2014 at 7:22 pm #19765

Stiofan O’Connor
Site Admin

Post count: 22956

ok your server seems to be failing to download the files properly, i can’t did any further without FTP details, and i will have to edit core wp files for testing.

Stiofan

October 28, 2014 at 12:22 pm #19804

Gamer
Free User

Post count: 26

so what did you do to enable the query monitor and how do I disable it?

October 28, 2014 at 12:23 pm #19805

Gamer
Free User

Post count: 26

nevermind i see it.
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