Error setting default location

This topic contains 11 replies, has 5 voices, and was last updated by  Stiofan O’Connor 8 years, 4 months ago.

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  • June 23, 2016 at 11:30 pm #214941

    Leonardo Orrico
    Free User
    Post count: 4

    Hi. I’ve just installed this plugin and I´m trying to configure it. But when I try to set the default location to start, it just shows me an error message like:

    “Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    I’m using the BeTheme (http://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048). I think it´s probably not compatible, I don´t know, but it should work and I will have to do the design adjustments, am I wrong? And I’ve already tried to disable some other plugins but no success. What could be wrong? Can someone help me? Thanks in advance.

    June 24, 2016 at 6:25 am #215004

    Kor
    Moderator
    Post count: 16516

    Hi Leonardo,

    Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    June 24, 2016 at 2:10 pm #215177

    Leonardo Orrico
    Free User
    Post count: 4
    This reply has been marked as private.
    June 24, 2016 at 5:26 pm #215351

    Paolo
    Site Admin
    Post count: 31206

    Hi Leonardo,

    I got several memory exhausted and 500 internal server error even before being able to access your dashboard.

    I tried to pass this to the developers, but they can’t even access wp-login.php, they get:

    Forbidden

    You don’t have permission to access /catalogo/wp-login.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I believe the problem is server related. Please move the website to a better hosting provider and I’m almost positive that all this problem will go away.

    Let us know,

    Thanks

    June 24, 2016 at 5:44 pm #215375

    Paolo
    Site Admin
    Post count: 31206

    Stiofan managed to check your website using a VPN, you must have country filters… He’ll let us know asap.

    Thanks

    June 24, 2016 at 5:45 pm #215377

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Leonardo,

    It looks like Google has mad this a requirement i your country, if you can provide me FTP i will try to upload a fix.

    Thanks,

    Stiofan

    June 24, 2016 at 7:45 pm #215429

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    We have just released GeoDirectory 1.6.4 to resolve this please update and follow the instructions here: https://wpgeodirectory.com/docs/add-google-api-key/

    Thanks,

    Stiofan

    June 24, 2016 at 9:30 pm #215487

    Leonardo Orrico
    Free User
    Post count: 4

    Thank everybody. It worked now with this update.
    Regards.

    June 24, 2016 at 9:33 pm #215489

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    June 25, 2016 at 1:58 am #215602

    fredy leon
    Expired Member
    Post count: 1

    I have installed the version 1.2.5,but in “GeoDirectory>Design>Map>” There is no option “Google Maps API Key”.
    where is this option?

    June 25, 2016 at 3:13 am #215611

    Leonardo Orrico
    Free User
    Post count: 4

    If you upgrade to the latest version recent released the option will appear.

    June 25, 2016 at 7:32 am #215683

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Leonardo is correct, updated to 1.6.4 and the settings are there 🙂

    Stiofan

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