Update Failed: Download failed. Unauthorized

This topic contains 1 reply, has 2 voices, and was last updated by  Guust 9 years, 5 months ago.

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    I have purchased the GeoDirectory Location Manager addon to make use of it on a couple sites. Thus fare, I have it on one site, which I am slowly developing.

    Every time I go to update the plugin, it says “Update Failed: Download failed. Unauthorized.” I then go to WPGD Purchase History Site License area to ensure the site is correct, which it is, as it hasn’t changed. I then go through the process of deactivating and then activating to see if that works. It usually does, but it is not working now.

    Any words of advice?

    #302419

    Guust
    Moderator
    Post count: 29970

    Have you entered and activate the license in the admin area of your site at GD > Auto updates-Licenses?
    https://wpgeodirectory.com/docs/faqs/why-do-my-automatic-updates-fail/

    Please post your URL and WP admin details in a private reply if we need to check your settings.

    Thanks.

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