MULTIPLE ISSUES

This topic contains 10 replies, has 2 voices, and was last updated by  Guust 8 years, 9 months ago.

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  • November 20, 2016 at 8:06 pm #307375

    Mickael Delmotte
    Free User
    Post count: 6

    Hello,

    I have installed the GEODIRECTORY plugin and I am facing many issues.
    Everything has been setup up as the guidelines provided here: https://wpgeodirectory.com/docs/basic-installation/#location

    1. I cannot add a new place as I am getting an ERROR 500 page.
    2. I tried to install the sample datas but it does now work. It keeps saying wait while downloading the datas
    3. The places listing in the back office does show only one place (I have 6 places published but only one shows in the listing)
    4.Similar issue in the place categories. Only one categories shows but 9 elements are there.
    5. In the GEODIRECTORY tab. Nothing is displayed in the “permalinks”.

    Thanks in advance for your help.

    Kind regards.

    Mike

    November 21, 2016 at 12:42 am #307422

    Guust
    Moderator
    Post count: 29970

    Can you please post your URL and WP admin details in a private reply so we can review your settings. Thanks

    November 21, 2016 at 6:20 am #307480

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 6:46 am #307485

    Guust
    Moderator
    Post count: 29970

    Please see https://wpgeodirectory.com/docs/known-issues/#polylang
    Also, every listing must be in at least one category.
    And you should not turn off the maps at GD > Design > Maps > SHOW / HIDE POST TYPE AND CATEGORY ON MAP
    Thanks

    November 21, 2016 at 6:50 am #307486

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 7:08 am #307489

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 7:23 am #307490

    Guust
    Moderator
    Post count: 29970

    You had turned off all the maps again, I fixed that.
    You also needed to add the GD Listings Map to the GD Listings section, I have done that too.

    For membership, have a look here: https://wpgeodirectory.com/downloads/membership/

    November 21, 2016 at 7:27 am #307491

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 9:50 am #307519

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 11:15 am #307532

    Mickael Delmotte
    Free User
    Post count: 6
    This reply has been marked as private.
    November 21, 2016 at 12:50 pm #307582

    Guust
    Moderator
    Post count: 29970

    You cannot have two Google Maps active at the same time, for example of 2 different plugins or a plugin and a theme. You will have to disable one.

    GD is guaranteed 100% with WPML so if you want a multilingual site, that is the way to go.

    Please review our support policy at https://wpgeodirectory.com/support-policy/
    For WPML support, that will come with their plugin.
    But we will give you a hand where it is relevant to GD.

    You can also hire extra help at https://wpgeodirectory.com/support/forum/geodirectory-jobs/ if you want an experienced person to set things up for you.

    Thanks

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