Problems with theme

This topic contains 10 replies, has 4 voices, and was last updated by  Stiofan O’Connor 8 years, 2 months ago.

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  • #362296

    Thomas Jensen
    Expired Member
    Post count: 31

    Hi there

    I have this site http://www.loppesteder.dk – i am using the theme Supreme.

    I have problems showing the full detailed information for a concrete site:
    http://www.loppesteder.dk/steder/danmark/rudersdal-municipality/hoersholm/loppemarked/test/

    I also have problems with the marker – there is no marker shown.

    I also have problems with the license keys – they are not shown at the site under Autoupdates/Licensing

    I look forward to hear from you

    Kind regards
    Thomas

    #362305

    Kor
    Moderator
    Post count: 16516

    Hi Thomas,

    That category icon on the page looks broken. Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    #362320

    Thomas Jensen
    Expired Member
    Post count: 31
    This reply has been marked as private.
    #362330

    Kor
    Moderator
    Post count: 16516

    Hi Thomas,

    Could you please update all the outdated GD addons and see if it fixes the issue there?

    Thanks!

    #362331

    Thomas Jensen
    Expired Member
    Post count: 31

    Hi again

    As i wrote:

    I also have problems with the license keys – they are not shown at the site under Autoupdates/Licensing – it only shows a blank site.

    Kind regards
    Thomas

    #362339

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that page is where you enter and activate the license keys. This is where you find them: https://wpgeodirectory.com/support/members/altomhest-dk/downloads/

    Let us know how it goes,

    Thanks

    #362344

    Thomas Jensen
    Expired Member
    Post count: 31

    Hi again

    I understand where I find the keys – but the place to them them in – the site is empty !

    Please see attached file !!

    #362351

    Paolo
    Site Admin
    Post count: 31211

    Hi again,

    I’m really sorry Thomas, I’ve never seen something like that and we will need Stiofan to track this down, unfortunately he’s off already and won’t be back till Monday morning.

    Right now I think the only option is to update the plugins either via FTP or with this plugin: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    Basically you can update by uploading the plugin like if you were installing them from your desktop.

    Let us know if that fixed the licensing screen too.

    If not Stiofan will let you know on Monday morning 1st thing.

    Thanks

    #362360

    Thomas Jensen
    Expired Member
    Post count: 31

    Hi agaib

    OK – i have oploaded all plugins again. But there is still a problem in the site?

    Kind regards
    Thomas

    #362374

    Paolo
    Site Admin
    Post count: 31211

    The developers have been alerted, I see that at least the markers are working now. They’ll let you know about the licenses asap.

    Thanks

    #362631

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I think the problem with licences could be realted to loco translate which is known to have problems: https://wpgeodirectory.com/docs/known-issues/#loco

    If disabling that does not fix then please provide FTP details and i will investigate.

    Thanks,

    Stiofan

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