Stripe Test Mode Won't Shut Off

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May 30, 2017 at 11:02 pm #380871

Keane Amdahl
Expired Member

Post count: 77

I’ve having issues with the Stripe test mode not turning off. I’ve contacted Stripe directly about the issue and after having them do some extensive looking, they said it had to be on the app end, which they couldn’t do anything about. I’ve uploaded an image here that shows the yellow “test mode” image that shows in the top right of the payment screen despite the fact that everything seems to be setup properly.

May 31, 2017 at 8:26 am #380914

Kiran
Moderator

Post count: 7069

Hi Keane,

Make sure:
– You have saved LIVE Secret Key & Publishable Key at plugin settings.
– Live mode is on at plugin settings.
– Live mode is on at Stripe.com site settings.

Please check this settings and if still have problem then let us provide admin credentials in private reply.

Let us know.

Thjnks,
Kiran

May 31, 2017 at 7:20 pm #381037

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 1, 2017 at 5:13 am #381075

Kiran
Moderator

Post count: 7069

Hi Keane,

Please check now it working fine. You are using Invoicing plugin, and Invoicing payment gateways are configured at Invoicing > Settings > Payment Gateways.
Earlier you have here ticked Test Mode On for Stripe, i unticked it and now it works fine.

Thanks,
Kiran

June 2, 2017 at 2:04 am #381218

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 2, 2017 at 7:15 am #381241

Kiran
Moderator

Post count: 7069

Hi Keane,

Now login details not working for me, can you double check please.

Please try after clearing browser cache. Let us know which payment package are using to pay.

Kiran

June 2, 2017 at 7:20 am #381244

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 2, 2017 at 9:55 am #381251

Kiran
Moderator

Post count: 7069

Hi Keane,

It seems you are not using most recent Invoicing plugin. Please get most recent plugin from here https://github.com/AyeCode/invoicing/archive/master.zip and update it.

Let us know.

Thanks,
Kiran

June 3, 2017 at 12:56 am #381413

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 3, 2017 at 5:30 pm #381489

Paolo
Site Admin

Post count: 31206

HI,

please update the file of the old plugin in wp-content/plugins/invoicing with the files of the new plugin.

Now you are trying to re-install something that you already installed and it is letting you do it because one is in the folder plugins/invoicing the other in plugins/invoicing-master.

Thanks

June 5, 2017 at 1:25 am #381627

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 5, 2017 at 5:14 pm #381776

Paolo
Site Admin

Post count: 31206

Thanks for letting us know 🙂

June 5, 2017 at 7:17 pm #381805

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 6, 2017 at 1:07 am #381838

Keane Amdahl
Expired Member

Post count: 77

This reply has been marked as private.

June 6, 2017 at 2:33 am #381844

Paolo
Site Admin

Post count: 31206

I’m sorry, but I misread and understood the problem was solved.

A developer will follow up with you Asap.

Thanks
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