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Stripe Test Mode Won't Shut Off

This topic contains 27 replies, has 3 voices, and was last updated by  Keane Amdahl 6 years, 10 months ago.

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  • May 30, 2017 at 11:02 pm #380871

    Keane Amdahl
    Expired Member
    Post count: 77

    I’ve having issues with the Stripe test mode not turning off. I’ve contacted Stripe directly about the issue and after having them do some extensive looking, they said it had to be on the app end, which they couldn’t do anything about. I’ve uploaded an image here that shows the yellow “test mode” image that shows in the top right of the payment screen despite the fact that everything seems to be setup properly.

    May 31, 2017 at 8:26 am #380914

    Kiran
    Moderator
    Post count: 7069

    Hi Keane,

    Make sure:
    – You have saved LIVE Secret Key & Publishable Key at plugin settings.
    – Live mode is on at plugin settings.
    – Live mode is on at Stripe.com site settings.

    Please check this settings and if still have problem then let us provide admin credentials in private reply.

    Let us know.

    Thjnks,
    Kiran

    May 31, 2017 at 7:20 pm #381037

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 1, 2017 at 5:13 am #381075

    Kiran
    Moderator
    Post count: 7069

    Hi Keane,

    Please check now it working fine. You are using Invoicing plugin, and Invoicing payment gateways are configured at Invoicing > Settings > Payment Gateways.
    Earlier you have here ticked Test Mode On for Stripe, i unticked it and now it works fine.

    Thanks,
    Kiran

    June 2, 2017 at 2:04 am #381218

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 2, 2017 at 7:15 am #381241

    Kiran
    Moderator
    Post count: 7069

    Hi Keane,

    Now login details not working for me, can you double check please.

    Please try after clearing browser cache. Let us know which payment package are using to pay.

    Kiran

    June 2, 2017 at 7:20 am #381244

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 2, 2017 at 9:55 am #381251

    Kiran
    Moderator
    Post count: 7069

    Hi Keane,

    It seems you are not using most recent Invoicing plugin. Please get most recent plugin from here https://github.com/AyeCode/invoicing/archive/master.zip and update it.

    Let us know.

    Thanks,
    Kiran

    June 3, 2017 at 12:56 am #381413

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 3, 2017 at 5:30 pm #381489

    Paolo
    Site Admin
    Post count: 31206

    HI,

    please update the file of the old plugin in wp-content/plugins/invoicing with the files of the new plugin.

    Now you are trying to re-install something that you already installed and it is letting you do it because one is in the folder plugins/invoicing the other in plugins/invoicing-master.

    Thanks

    June 5, 2017 at 1:25 am #381627

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 5, 2017 at 5:14 pm #381776

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know 🙂

    June 5, 2017 at 7:17 pm #381805

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 6, 2017 at 1:07 am #381838

    Keane Amdahl
    Expired Member
    Post count: 77
    This reply has been marked as private.
    June 6, 2017 at 2:33 am #381844

    Paolo
    Site Admin
    Post count: 31206

    I’m sorry, but I misread and understood the problem was solved.

    A developer will follow up with you Asap.

    Thanks

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