Add listing issue

This topic contains 7 replies, has 3 voices, and was last updated by  Guust 7 years, 12 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • September 29, 2017 at 5:13 pm #398111

    bobbybrown
    Free User
    Post count: 5

    Hi,
    On my geodirectory site I’m having some issues with the add listing page.
    My default city is set (not using multi location)
    When trying to add a listing on the website from the front end I get an error message saying to choose any address of my city.
    I’ve tried changing the city and changing it back, also tried other locations within my city and it isn’t working.

    Can anyone advise how I can fix this? My site is ready to go live except for this issue.

    Thanks in advance!

    September 29, 2017 at 5:45 pm #398121

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please make sure the default location is set from Google maps, edit your default location and only drag the map marker to set it so it will auto fill the city name and region name, then save. If that does not work please provide wp-admin details in a private reply and i will take a look (only staff can see).

    Thanks,

    Stiofan

    September 29, 2017 at 5:51 pm #398122

    bobbybrown
    Free User
    Post count: 5
    This reply has been marked as private.
    September 29, 2017 at 5:51 pm #398123

    bobbybrown
    Free User
    Post count: 5

    Thankyou, I’ve tried that to no avail. The details should be in the above post.

    Many thanks

    September 29, 2017 at 6:09 pm #398127

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It seems to work ok for me, with the free version you can only add listings to one town/city, it seems to work if adding just to the default town. You would need the multilocations addon to add to any location.

    Also you can add dummy data under GD>General>DUmmy Data which might help you evaluate GD.

    Thanks,

    Stiofan

    September 29, 2017 at 6:44 pm #398134

    bobbybrown
    Free User
    Post count: 5

    Thanks, I only want to have listings within my current town.
    When I add a listing and enter the postcode then click the map button I get the message about the town. Very strange if you cannot replicate it.

    September 29, 2017 at 6:48 pm #398135

    bobbybrown
    Free User
    Post count: 5

    Ah, I think I see, if I add it to an address in the centre of town it works. But it I go further out (still the same town) it doesn’t.

    Is there a radius that it will work with that could be affecting this?

    Example if I put the map marker directly over Tamworth it works, if I move it slightly away to say, Doshill (still Tamworth) I get the error.

    September 30, 2017 at 1:01 am #398167

    Guust
    Moderator
    Post count: 29970

    Google treats Dosthill as a separate location, see https://wpgeodirectory.com/docs/definitions/#location

    Thanks

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount