GEO DIRECTORY ADVANCED SEARCH BREAKS MY SITE

This topic contains 22 replies, has 3 voices, and was last updated by  Rory Flynn 7 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #399118

    Rory Flynn
    Expired Member
    Post count: 11

    Hi,

    I have just purchased and installed the latest version of the GeoDirectory Advanced search plugin.

    However as soon as I activate my site stops working properly and I can’t view the pages properly.

    I’ve tried it with all other plugins (apart from GD) switched off and it still has the same issue.

    This is the site – http://www.hospitalityandeventsnorth.com/

    Let me know if you need admin access

    Thanks

    #399122

    Guust
    Moderator
    Post count: 29970

    Yes, please post admin access in a private reply.
    Thanks

    #399128

    Rory Flynn
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #399148

    Guust
    Moderator
    Post count: 29970

    Please update GD core and other GD addons first, you cannot use old GD versions with new ones, they all have to be current: https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    They are so old now that you may have to update them using FTP.

    You will need to add your licences from https://wpgeodirectory.com/your-account/

    Thanks

    #399149

    Rory Flynn
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #399151

    Guust
    Moderator
    Post count: 29970

    Download area always has the latest versions only.
    If you add your licenses at Plugins, there is no need to download them again, the update process should work just fine from your admin area.

    Thanks

    #399152

    Rory Flynn
    Expired Member
    Post count: 11

    Ok thanks

    #399153

    Guust
    Moderator
    Post count: 29970

    Let us know if you need a further hand. Thanks

    #401114

    Rory Flynn
    Expired Member
    Post count: 11
    This reply has been marked as private.
    #401132

    Guust
    Moderator
    Post count: 29970

    This explains how to add a SELECT field as part of the search bar: https://wpgeodirectory.com/docs/gd-search/#select

    Thanks

    #403284

    Rory Flynn
    Expired Member
    Post count: 11

    Hi,

    Thanks for that. I am able to add the select field but the styling appears wrong (please see attached screenshot)

    Cheers,

    Rory

    #403343

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please check the custom field and see if you have selected “Show in main search bar”

    https://wpgeodirectory.com/docs/gd-search/

    #403372

    Rory Flynn
    Expired Member
    Post count: 11

    Hi,

    See attached screen shot of the settings. I don’t have that option on my settings?

    I have an older version of the plugin which might be the issue but I did pay for it and have paid for a new version of the Advance search so would be reluctant to have to pay any more.

    Thanks,

    Rory

    #403419

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please update to the latest version.

    Automate your updates with https://wpgeodirectory.com/wp-easy-updates/

    Thanks!

    #403429

    Rory Flynn
    Expired Member
    Post count: 11
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 23 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount