Description Field Size - Add Listing

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Tagged: Add Listing, text area

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October 18, 2017 at 1:51 pm #401330

drashida
Expired Member

Post count: 129

Hello,

The description field in my add listing form is not working properly. I was given support on this issue recently (reply #399760 10/10/17) but I’m starting a new thread to deal with this (I think that’s the correct procedure?)

I have erased the height in the CSS child theme but it will not work. I tried to increase the height but that’s not working. I even erased the CSS for this class all together. It seems to start to work when the page loads but when the page completes loading the field looks the same as before.

Please help.

Thank you.

October 18, 2017 at 1:52 pm #401331

drashida
Expired Member

Post count: 129

This reply has been marked as private.

October 18, 2017 at 3:47 pm #401351
Kor
Moderator

Post count: 16516
Hi Drashida,

I’ve just inserted the custom CSS code below to fix this. Could you please check?
```
div#mceu_48 {
    visibility: visible!important;
    height: 200px!important;    
}
```
Thanks!
October 18, 2017 at 4:24 pm #401364

drashida
Expired Member

Post count: 129

Hi,

I just tried it an got an error message on the page. Please see attached image. It says the page cannot be reached.

Regards,

Dara

October 18, 2017 at 4:40 pm #401372

Kor
Moderator

Post count: 16516

This reply has been marked as private.

October 18, 2017 at 4:49 pm #401376

Alex Rollin
Moderator

Post count: 27815

This reply has been marked as private.

October 18, 2017 at 4:49 pm #401377

drashida
Expired Member

Post count: 129

Hello,

I tried that before I wrote you but I have cleared cache again and the same result. I also tried it on another computer. This one has a VPN.

FYI- on my other computer there is no VPN and your site is acting strangely. I was typing and then couldn’t type the letters I wanted and then the cursor began erasing everything.

October 18, 2017 at 4:54 pm #401379

drashida
Expired Member

Post count: 129

There is nothing more to tell. I click and I am directed to the page I showed you.

I’m scanning my computer. I am able to reach other pages and the Add Event page. Typing is hard suddenly.

October 18, 2017 at 4:56 pm #401381

drashida
Expired Member

Post count: 129

I’m calling my host…it’s on my end.

October 18, 2017 at 5:41 pm #401402

drashida
Expired Member

Post count: 129

This reply has been marked as private.

October 18, 2017 at 6:08 pm #401407

Alex Rollin
Moderator

Post count: 27815

We are unable to recreate this issue.

October 19, 2017 at 4:26 pm #401571

Paolo
Site Admin

Post count: 31206

Hi,

this page works fine:

https://www.skeebop.com/gd-login/

If instead I try to visit the add-listing page while being logged out, I’m redirected here and I see the page encoding error:

https://www.skeebop.com/gd-login/?redirect_add_listing=https%3A%2F%2Fwww.skeebop.com%2Fadd-listing%2F%3Flisting_type%3Dgd_place

If the support of the hosting provider told you it could be a problem with CSS, ask them to escalate the problem with someone more knowledgeable, because that’s impossible.

It looks like the redirect part of the URL (?redirect_add_listing=https%3A%2F%2Fwww.skeebop.com%2Fadd-listing%2F%3Flisting_type%3Dgd_place) that it is causing problems.

It is 100% a hosting config problem.

Let us know how it goes,

Thanks
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