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Ninja No Good

This topic contains 23 replies, has 4 voices, and was last updated by  Alex Rollin 6 years ago.

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  • September 25, 2018 at 8:07 pm #447711

    Jeff Adams
    Free User
    Post count: 1780

    Two issues with Ninja forms so far.

    One, may seem minor, but the X doesn’t close out the settings form (see image). I’ve noticed this on two different computers approaching it multiple times.

    Two, the form doesn’t work. I followed the instructions from the video. It’s driving me nuts. This form seems like WAY OVERKILL. I just want something simple. I miss V1 contact form. Using a third party form like this seems like a mistake because now there’s more potential for issues.

    September 25, 2018 at 8:08 pm #447714

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    September 26, 2018 at 1:21 pm #447802

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for reporting, a task has been created and an update will be posted here when available.

    September 26, 2018 at 4:57 pm #447837

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    There is a 500 error with the ajax call to the contact form, can you provide FTP and i’ll investigate?

    Thanks,

    Stiofan

    September 27, 2018 at 12:27 am #447874

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    September 27, 2018 at 10:12 am #447961

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jeff,

    I have not seen this problem before so i doubt an update would fix it, i would need to see the error log to see what the problem is, cpanel info is just as good, i should be able to find the issue with that.

    Thanks,

    Stiofan

    September 30, 2018 at 11:47 am #448273

    Geek Support
    Expired Member
    Post count: 6

    Using the standard 2017 template.

    //================
    I have the exact same problem on a VM using VVV.

    I am following the video> GeoDirectory v2 beta – Ninja Forms Walkthrough >>

    1. x does not close.

    2. widget GD Ninja forms does not display on sidebar.
    ========================

    Using the directory starter template I do see the dummy data, but no side menu.

    I think the setup assumes you have all the addons installed.
    The current setup is basic wordpress with WPGeo V2.

    October 1, 2018 at 12:54 am #448301

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    October 1, 2018 at 6:22 am #448306

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    For the Issue: X does not close

    We have already created a ticket with Ninja to inform them of the issue.

    If you have a chance to make a ticket with them you can share this link:

    https://wpgeodirectory.com/the-font-awesome-v5-wordpress-problem/

    @geek support, please make a new topic and we will try to help you with #2. Docs are here: https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/

    October 2, 2018 at 4:29 pm #448514

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Looks like they are on it: https://twitter.com/ninjaforms/status/1046791461080104960

    Stiofan

    October 5, 2018 at 2:54 am #448803

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    October 5, 2018 at 11:45 am #448827

    Alex Rollin
    Moderator
    Post count: 27815

    It is a Ninja Forms bug, and they say they are working on it.

    October 10, 2018 at 5:05 am #449204

    Jeff Adams
    Free User
    Post count: 1780
    This reply has been marked as private.
    October 10, 2018 at 6:56 am #449211

    Alex Rollin
    Moderator
    Post count: 27815

    The only thing that is a problem is the X in the backend settings, and Ninja have said they are working on it. To get around the issue, just use the back button in the browser. Everything else works as designed. If you find another issue, let us know.

    October 12, 2018 at 5:45 am #449400

    Jeff Adams
    Free User
    Post count: 1780

    Right away I said two issues. The first was minor. The second was the form doesn’t work. Alex, the form doesn’t work. I even shared an image of the form being nothing more than a black screen.

    Are you guys going to include a form with V2 something simple at least for listings so we are not exponentially more vulnerable depending on a third party plug for something so critical?

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