Website not loading correctly

This topic contains 15 replies, has 3 voices, and was last updated by  David Foote 6 years, 4 months ago.

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  • November 1, 2018 at 1:06 am #452080

    David Foote
    Expired Member
    Post count: 12

    My website will only display it’s full content from the admin side. However, if i reopen the page on another browser or log off as admin, i get a blank white screen. I deactived all my plugins and both sides (admin and non-user) both displayed the page correctly. I then activated the GeoDirectory Plugin and my site came to life on the admin side but still nothing showed up on the non-user side. Everything was working a couple days ago so im not sure what is happening. Can someone please look into this for me?

    November 1, 2018 at 10:15 am #452092

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    can you make a staging or test site where you can debug it?

    Try a conflict test with FTP to see which plugin is causing the issue

    https://wpgeodirectory.com/docs/troubleshooting-guide/#conflict

    See this tutorial for more information: http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    November 1, 2018 at 10:16 am #452093

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 1, 2018 at 2:33 pm #452136

    David Foote
    Expired Member
    Post count: 12
    This reply has been marked as private.
    November 2, 2018 at 8:13 am #452215

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the GD Permalinks were mostly blank, so I restored them

    GeoDirectory – Permalinks

    Please check the pages and let us know if there is still a problem

    November 2, 2018 at 1:33 pm #452244

    David Foote
    Expired Member
    Post count: 12

    The website still doesn’t load correctly. 🙁

    November 2, 2018 at 1:56 pm #452249

    Alex Rollin
    Moderator
    Post count: 27815

    Please share the URL of the page and describe the problem you see.

    November 2, 2018 at 2:09 pm #452251

    David Foote
    Expired Member
    Post count: 12

    Website URL: https://servusco.com

    The Problem: When admin or any other user that’s registered with the site logs on they see the website as it’s intended–with geo map, social wall to communicate, 4 google adsense ads, friends list, etc. However if a person who’s not registered with the site tries to view the site, the only thing they see is the header of the Supreme Theme. I have attached the two pictures to show what you should see and what is shown.

    I’ve tried disabling all the plugins and one by one, activating them again and it seems the GeoDirectory Plugin is what drives the issue.

    November 2, 2018 at 6:04 pm #452286

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 3, 2018 at 12:46 pm #452397

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    there is no longer a site connected to the login.

    Please let us know if we can assist you further.

    November 3, 2018 at 12:47 pm #452398

    David Foote
    Expired Member
    Post count: 12

    I don’t know if anyone did anything but I woke up this morning and it’s fixed. 🙂 thanks for helping guys. Really appreciate it.

    November 3, 2018 at 1:46 pm #452405

    David Foote
    Expired Member
    Post count: 12
    This reply has been marked as private.
    November 3, 2018 at 2:53 pm #452414

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 3, 2018 at 2:59 pm #452416

    David Foote
    Expired Member
    Post count: 12
    This reply has been marked as private.
    November 4, 2018 at 11:08 am #452476

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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