Add Listing Page Broken for One CPT

This topic contains 15 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

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  • #460288

    Greg Barr
    Full Member
    Post count: 182

    The Add Listing page looks and works fine for events.
    https://corncendev.wpengine.com/add-listing?listing_type=gd_event

    But it’s…fairly fubar…for my clubs.
    https://corncendev.wpengine.com/add-listing?listing_type=gd_club

    I haven’t monkeyed with the page, it includes teh default shortcodes
    [gd_notifications]
    [gd_add_listing]

    But here’s what I’m seeing:

    Little help? Please and thanks.

    #460329

    Paolo
    Site Admin
    Post count: 31206

    Hi Greg,

    I alerted the developers, please provide admin and ftp credentials for them.

    Thanks

    #460347

    Greg Barr
    Full Member
    Post count: 182

    Thanks, will do.

    #460353

    Greg Barr
    Full Member
    Post count: 182
    This reply has been marked as private.
    #460372

    Greg Barr
    Full Member
    Post count: 182

    Interesting. I just activated Social Importer. I was going to deactivate it because I thought it might be a variable y’all would have to consider in figuring out what’s wrong with this page, but to the contrary it seems to be the one field that appears fine on the Add Club page. So maybe that’s a clue?

    I really hope we can resolve this ASAP. I’m very excited to launch my V2-powered site, and this is the only thing holding me up.

    #460415

    Alex Rollin
    Moderator
    Post count: 27815

    Basic Builders can’t be used on the Add Listing page yet.

    We plan to do more work so that all the major builders work 100%, but at this time basic builders cannot be used on the GD pages and templates, only the theme builders.

    More info about this here: https://wpgeodirectory.com/docs-v2/integrations/builders/

    This was discussed in a different thread here: https://wpgeodirectory.com/support/topic/problem-changing-home-page-to-custom-build-version/page/2/#post-450270

    Basically, specifically, the add-listing page has some logic in it that switches to the desired post type form, and that logic is not yet immune to the charms of builders and specifically BB.

    I have flagged your topic for the developers to post back here when they have an update on the issue.

    #460421

    Greg Barr
    Full Member
    Post count: 182

    Thanks Alex, that’s good to know. Unfortunately, I don’t think that’s the problem here, because I’m pretty sure I had this problem before activating Beaver Builder, and I know I still have it even now that I’ve de-activated Beaver Builder. Sorry.

    My Add Club page still looks like this:

    My Add Events page is still all good, so I got that goin’ for me. : /

    #460424

    Alex Rollin
    Moderator
    Post count: 27815

    Thanks for checking on that. Please leave the builder deactivated while the developers do some additional debugging.

    #460426

    Greg Barr
    Full Member
    Post count: 182

    Related question…
    Is the ability to add an image no longer part of the add listing page?
    I’ve hidden a LOT of fields on that page, via configuration and CSS, but never intended to hide image addition. I can’t find any place I’ve done that, and even when I delete 100% of my CSS customizations, it’s not visible.

    When I do a “Social Import” from Facebook it pulls through images from the event FB page which is fantastic and surprising given the lack of visible fields, but I’d like me and guests to be able to add images when filling out the form manually too.

    I just checked settings and it is checked on/active.

    #460430

    Alex Rollin
    Moderator
    Post count: 27815

    From the look of the errors it seems like there is a problem with the CPT definition. We had a similar issue yesterday, but not exactly the same, on a V2 conversion.

    When an issue has been flagged for the developers it is a good idea to make new topics for new issues.

    #460431

    Greg Barr
    Full Member
    Post count: 182

    OK, I’ll spin up the lack of image addition as a new thread, thanks for the tip.

    #460442

    Greg Barr
    Full Member
    Post count: 182

    Hey I just noticed something…
    In the post types settings page, Events (“add listing” page works) has a Linked CPT of “Events”,
    while post type CLubs (whose add listing page is fubar) has no Linked CPT.

    #460443

    Greg Barr
    Full Member
    Post count: 182

    Never mind, I’m dumb and got excited. The Linked CPT for gd_event is Places, which I don’t really use, and that makes sense because in events pages there’s the option to associate them with a place. I get it. Unrelated observation. Never mind.

    #460639

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Greg,

    seems the site os no longer available.

    Let us know if we should take another look by reposting site details.

    Please check if the form is working. You can disable error notices, we will fix real errors on major version releases.

    https://wpgeodirectory.com/docs/faqs/help-i-get-a-php-warning-on-my-pages/

    #460700

    Greg Barr
    Full Member
    Post count: 182

    Hmm, I don’t know why the site would have come up unavailable for you, I’ve been working on it a lot the last 24-48 hours and haven’t experienced any downtime myself. But whatever, moving on to some good if mysterious news…

    My Add Clubs form works now.

    My theory is that while doing some work on the CPT, nothing with the _intention_ of addressing this problem, someting cleared cache or a setting that was missing got filled in.

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