40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Downgrade not working

This topic contains 9 replies, has 4 voices, and was last updated by  Tania Perez 5 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 23, 2019 at 6:23 pm #488450

    Tania Perez
    Full Member
    Post count: 299

    I have 3 paid packages, set to downgrade to free package.

    The problem is that paid packages have an image limit of 10, 20 or 40 images, and the free package image limit is set to 2.

    But once the paid package expires, it´s still shows all the images.

    Every other paid feature does change with the downgrade, except the # of images.

    Can you help please?

    Thank you!

    May 23, 2019 at 6:30 pm #488453

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    May 23, 2019 at 6:54 pm #488458

    Tania Perez
    Full Member
    Post count: 299
    This reply has been marked as private.
    May 27, 2019 at 3:02 pm #489268

    Tania Perez
    Full Member
    Post count: 299

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    May 27, 2019 at 3:33 pm #489277

    Naveen Giri
    Moderator
    Post count: 1559

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    May 27, 2019 at 4:46 pm #489288

    Tania Perez
    Full Member
    Post count: 299

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    June 4, 2019 at 2:26 pm #490791

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    June 4, 2019 at 11:27 pm #490890

    Tania Perez
    Full Member
    Post count: 299

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    June 5, 2019 at 6:23 am #490930

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    June 6, 2019 at 2:29 pm #491268

    Tania Perez
    Full Member
    Post count: 299
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount