Contact Form problems

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Tagged: contact form, Listimia

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October 10, 2019 at 11:37 am #512477

Scott Robins
Free User

Post count: 100

Hi Folks

See below response from Listimia

Hi,

This https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/ is the GeoDirectory documentation not ours.
We are the builder of the theme not the plugin, anything related to plugin should be asked in plugin support forums.
If you have any further questions, do not hesitate to contact us.

Sincerely,
The Addicted2Web Team
https://www.addictedtoweb.com/

—————-

So our question is

We’re using the instruction from your documentation here:
https://wpgeodirectory.com/docs-v2/integrations/ninja-forms/

This says to use:
[gd_ninja_forms form_id=”3″ text=”Contact form” post_contact=”1″ output=”button”]

When using output=button, this uses an iframe – which doesn’t load the CSS styles. This means the popup looks ugly.

October 10, 2019 at 12:40 pm #512485

Alex Rollin
Moderator

Post count: 27815

We unload the styles to make sure it works. There is not a built-in option or workaround.

If you haven’t already you can visit the Ninja Forms settings and make sure to choose a default style like ‘light’ or ‘dark’.

October 10, 2019 at 12:44 pm #512487

Kor
Moderator

Post count: 16516

Hi Scott Robins,

Could you share the URL of the page in question so that I could take a look at the button issue? We can try targeting it with custom CSS for styling purposes.

October 10, 2019 at 2:17 pm #512505

Scott Robins
Free User

Post count: 100

Hi Kor

We are looking for the contact form to be exactly the same as seen on Listimia demo

https://demos.addictedtoweb.com/listimia-gd/places/golden-gate-park/

See below example of url on our website.

https://dev.shoppingonline.ie/shops/teufelaudio-com/

October 10, 2019 at 2:42 pm #512511

Kor
Moderator

Post count: 16516

Hi Scott,

Thanks for your reply. Unfortunately, there isn’t anything we can do about it without customization and I hope you understand.

October 10, 2019 at 3:01 pm #512514

Scott Robins
Free User

Post count: 100

I am not looking for ANY customization. All i want to do is display the contact form as per the listimia demo using GeoDirectory.

Listimia is saying it’s a problem on your side.

On a side note, this upgrade has / is a nightmare compared to my upgrade from Joomla to ListingPro. I am running into many many issues and your support although you are responding to me are not being helpful at all and we are not resolving these issues. Please escalate this as we need this fixed.

October 10, 2019 at 3:40 pm #512518

Alex Rollin
Moderator

Post count: 27815

The GD Ninja Forms widget does not display the same as the Listimia header widget. It works as expected on your site.

October 10, 2019 at 6:29 pm #512539

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Scott,

We load the forms in an Iframe for a few different reasons, the main one being that their is issues having multiple forms on the one page https://wordpress.org/support/topic/two-forms-on-the-same-page-not-working/

This way you can use the NF selected styles and have multiple forms and even show them on the archive page.

Thanks,

Stiofan
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