import listing

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January 8, 2020 at 4:16 pm #524663

Eric Holst
Expired Member

Post count: 25

are there any known issues or special requirements for importing a listing? I’ve gone through the documentation, downloaded sample files, made my file match the sample files and its still not importing?

January 8, 2020 at 4:17 pm #524665

Eric Holst
Expired Member

Post count: 25

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January 8, 2020 at 4:24 pm #524671

Kor
Moderator

Post count: 16516

Hi Eric Holst,

Thanks for your post. Could you share your Website WP admin access here in private reply so that I could try to import it for you?

January 8, 2020 at 4:28 pm #524675

Alex Rollin
Moderator

Post count: 27815

There are, yes. The sample file is just a sample. To format your CSV you should first add a listing, then export it, then merge your data into the exported CSV file.

https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#recommended

January 8, 2020 at 4:32 pm #524676

Eric Holst
Expired Member

Post count: 25

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January 8, 2020 at 4:41 pm #524678

Eric Holst
Expired Member

Post count: 25

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January 8, 2020 at 6:41 pm #524690

Eric Holst
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Post count: 25

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January 8, 2020 at 6:55 pm #524691

Eric Holst
Expired Member

Post count: 25

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January 9, 2020 at 3:39 am #524734

Alex Rollin
Moderator

Post count: 27815

The file you shared is not the correct format.

When you add a listing and export it you will get a different column order. That column order is required, and imports that don’t use that column order will fail.

If you are seeing an error on selection of the file saying it is not a valid CSV file, that is a WP error that can be fixed as described here:

https://wpgeodirectory.com/docs-v2/geodirectory/settings/import-export/#not-a-valid-csv-file

January 9, 2020 at 10:57 am #524788

Eric Holst
Expired Member

Post count: 25

the order of fields is tied to the import process and files will fail if the fields are in the wrong order? seems like a VERY weak import implementation. ill try changing the order as per your instructions. thanks

January 9, 2020 at 11:02 am #524792

Eric Holst
Expired Member

Post count: 25

is that the case will ALL importing?

January 9, 2020 at 11:07 am #524799

Alex Rollin
Moderator

Post count: 27815

Column order matters for all imports through the GD import feature, yes.

January 9, 2020 at 11:08 am #524800

Eric Holst
Expired Member

Post count: 25

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January 9, 2020 at 11:19 am #524813

Alex Rollin
Moderator

Post count: 27815

There is a setting, only one, when you import, that asks if you want to update existing listings.

If you import a CSV that has a listing ID (first column) it means you want to update that listing, and so that setting needs to be checked.

Otherwise, if you want to make a new listing, then make sure the ID column is blank.

The file you just attached has a listing ID for the single row, so, yes, it will fail if you are trying to import a new listing because it already has an ID.

January 9, 2020 at 11:29 am #524818

Eric Holst
Expired Member

Post count: 25

but i selected to update existing record.
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