Can't get details to display using Divi Theme

This topic contains 9 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • #531587

    Jack Lavender
    Expired Member
    Post count: 7

    The site I’m working on is still being built, but feel free to take a look. (I can’t seem to mark this private until I’ve opened it. I will add the URL in a private response)

    I managed to import all the places and the cluster markers are working just fine. When I click on place, it always takes me to a page “…/places/<place_name>” that has no data.

    How do I get the detailed data to show.

    I’m using the Divi Theme.

    #531588

    Jack Lavender
    Expired Member
    Post count: 7
    This reply has been marked as private.
    #531607

    Jack Lavender
    Expired Member
    Post count: 7
    This reply has been marked as private.
    #531610

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This error comes from WordPress file system when server refuses certain file type extension. Try plugin https://wordpress.org/plugins/disable-real-mime-check/ to allow to upload csv file type.

    Stiofan

    #531611

    Jack Lavender
    Expired Member
    Post count: 7

    That would be a useful bit of information to include on the actual upload screen.

    #531624

    Jack Lavender
    Expired Member
    Post count: 7

    Ugh. So, I got everything re-loaded and re-imported.

    Now I’m back to square one:
    – sites appear on the map fine
    – the data is visible when I click on the icon
    – when I try to look at the place listing: “results not found”

    What now?

    #531648

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Maybe its a permalink issue, try changing the permalinks structure under normal WordPress settings. Setting > Permalinks > GeoDirectory.

    If not please post wp-admin details in a private reply.

    Thanks,

    Stiofan

    #531653

    Jack Lavender
    Expired Member
    Post count: 7

    Interestingly enough, the only option for me is “Default”. All the others are grayed out.

    ID info to follow.

    #531654

    Jack Lavender
    Expired Member
    Post count: 7
    This reply has been marked as private.
    #531703

    Alex Rollin
    Moderator
    Post count: 27815

    Please check

    I set your basic settings to post-name, and that revealed the other options.

Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount