Exports with Cyrillic character issue

This topic contains 5 replies, has 3 voices, and was last updated by  Kiran 4 years, 7 months ago.

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  • April 22, 2020 at 3:16 pm #541863

    Ashley Appadoo
    Expired Member
    Post count: 17

    I have just imported my categories list using the GD Importer which worked successfully (1 failed, it would be nice if the system told us which line failed).

    I wanted to export the list so that I can quickly see what ID’s were assigned to each category and also to find out which category failed to import.

    When viewing the export csv the cyrillic characters are changed and I can’t make sense of the data.

    See attachments.

    April 22, 2020 at 3:18 pm #541864

    Ashley Appadoo
    Expired Member
    Post count: 17
    This reply has been marked as private.
    April 22, 2020 at 3:57 pm #541875

    Ashley Appadoo
    Expired Member
    Post count: 17

    FYI issue relates to character encoding, export CSV’s should be using UTF8 to preserve these unicode characters.

    April 23, 2020 at 1:30 am #541956

    Alex Rollin
    Moderator
    Post count: 27815

    What language is it?

    April 23, 2020 at 12:06 pm #542094

    Ashley Appadoo
    Expired Member
    Post count: 17

    Bulgarian (cyrllic script)
    Example text: Бояджийски

    April 24, 2020 at 5:26 am #542238

    Kiran
    Moderator
    Post count: 7069

    Hi Ashley,

    Enable debugging from WordPress root file wp-config.php and then try to import again. It will log line no. in debug.log which contains error. Mostly illegal characters in row results in fails to import.

    Provide us site link, admin credentials and FTP credentials if you don’t know how to do this.

    Regards,
    Kiran

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