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Default image problem

This topic contains 8 replies, has 5 voices, and was last updated by  Colin McCreery 3 years, 11 months ago.

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  • April 27, 2020 at 4:39 pm #542877

    Mike
    Expired Member
    Post count: 2

    Hey,
    I can’t set the default image to the listing or category.
    When I press the “Select Image” button – nothing happens.

    What can cause this problem?

    April 27, 2020 at 6:38 pm #542906

    Kor
    Moderator
    Post count: 16516

    Hi Mike,

    Thanks for your post. Could you please go through this conflict test and see if it helps? https://wpgeodirectory.com/docs-v2/faq/troubleshooting/#conflict-test . If not, share your Website WP admin access here in private reply and we’ll check this out for you.

    April 27, 2020 at 7:55 pm #542949

    Mike
    Expired Member
    Post count: 2

    Thank you! The conflict test helped. The problem was in UsersWP plugin. After deactivating it everything works fine. The weird thing is that this plugin is recommended by GD, and sooner or later I’ll need it. So it would be nice to find a way to resolve this issue.

    April 27, 2020 at 8:01 pm #542953

    Alex Rollin
    Moderator
    Post count: 27815

    Please share credentials in a private reply so we can debug that issue 🙂

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:
    TLS/SFTP:

    April 29, 2020 at 2:19 pm #543225

    Mike
    Expired Member
    Post count: 2
    This reply has been marked as private.
    April 30, 2020 at 1:34 pm #543273

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Mike,

    this is not the administrator details. I can’t access backend.

    Please send us admin user details.

    Regards
    Naveen

    May 29, 2020 at 2:51 pm #543523

    Colin McCreery
    Free User
    Post count: 3

    I have exactly the same problem. If i disable UserWP i can upload images from backend GD. With UserWP enabled I cannot upload images anywhere to GD. Funnily enough I can still upload images to GD if i use the front end places submission form.

    I’m using Avada

    Do we have a fix for this yet?

    May 29, 2020 at 3:02 pm #543525

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Colin,

    this issue may be due to some js error on your admin backend.
    Please use Ayecode connect
    https://docs.wpgeodirectory.com/article/145-install-ayecode-connect
    you can create a support request there. we will look it further.
    https://docs.wpgeodirectory.com/article/146-ayecode-connect-settings

    Regards
    Naveen

    May 29, 2020 at 3:20 pm #543527

    Colin McCreery
    Free User
    Post count: 3

    Thanks for the quick response Naveen. Will do.

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