Reviews not showing on listing tab?

This topic contains 23 replies, has 3 voices, and was last updated by  Simon Skull 9 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • December 15, 2015 at 7:57 am #63861

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    Have a few reviews left on businesses but they don’t show up in the detail tab on the listing? Show the rating stars in sidebar but no text – Can you hel with any setting I’ve missed please?
    (leapinghare.org)
    Cheers
    Simon

    December 15, 2015 at 6:28 pm #63924

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    plese provide admin credentials in a private reply and we will have a look.

    Thanks

    December 15, 2015 at 6:38 pm #63926

    Simon Skull
    Full Member
    Post count: 177
    This reply has been marked as private.
    December 15, 2015 at 8:32 pm #63952

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    all your GeoDirectory plugins (and seevral others) are outdated.

    Please update them and let us know,

    Thanks

    December 15, 2015 at 8:50 pm #63953

    Simon Skull
    Full Member
    Post count: 177

    Is there any specific order this should be done? I tried to update a few days ago but all broke so had to restore a backup and haven’t tried again yet.

    December 15, 2015 at 9:51 pm #63966

    Guust
    Moderator
    Post count: 29970

    Have a look here: https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

    December 16, 2015 at 10:57 pm #64150

    Simon Skull
    Full Member
    Post count: 177

    Updated all now – Notice with ratings manager plugin disabled reviews showed up but when enabled get nothing on review tab. What am I missing please?

    December 17, 2015 at 8:05 am #64182

    Simon Skull
    Full Member
    Post count: 177

    Is there anywhere to change a spelling? ‘Favorite’ needs to be ‘Favourite’ for UK – Is that possible please?

    December 17, 2015 at 11:19 am #64199

    Guust
    Moderator
    Post count: 29970

    You can do that by using the language file: https://wpgeodirectory.com/docs/translate-core/

    December 17, 2015 at 11:33 am #64206

    Simon Skull
    Full Member
    Post count: 177

    Cheers – Will get that sorted. Any news with the reviews not appearing?

    December 17, 2015 at 2:06 pm #64241

    Simon Skull
    Full Member
    Post count: 177

    Before I panic have you made some changes to the site? Theme compatibility setting has been changed so site looking terrible

    December 17, 2015 at 5:47 pm #64274

    Paolo
    Site Admin
    Post count: 31211

    HI,

    I can visit front end (very slow), but the back end doesn’t load at all.

    Keeps spinning… Is your server particularly slow today?

    Or is it some server security blocking me from the back end?

    Let me know,

    December 17, 2015 at 5:53 pm #64276

    Simon Skull
    Full Member
    Post count: 177

    Hi,
    Will need to look into it – Was having some issues myself earlier. But I was also looking at site map and got this message
    Fatal error: Class ‘WPSEO_Sitemap_Timezone’ not found in /var/sites/l/leapinghare.org/public_html/wp-content/plugins/geodir_location_manager/geodir_location_functions.php on line 3485
    Not had before and definitely slower today after plugin updates last night.
    I know the server isn’t quickest and looking to move anyway but does seem to be worse today.
    Simon

    December 17, 2015 at 5:55 pm #64277

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    do you have yoast SEO installed?

    Let us know,

    Thanks

    December 17, 2015 at 7:07 pm #64283

    Simon Skull
    Full Member
    Post count: 177

    I do indeed

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 24 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount