Events Plugin - No Records Found on Map

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Tagged: events plugin, no record found

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January 18, 2016 at 9:23 am #69162

focuson
Full Member

Post count: 7

Hi
Since updating the Events plugin, the Events entries no longer show on the homepage map. Displayed is ‘No Records Found’. In addition, none of the Events entries in the back end retain any location details. They return to the default location.

Any thoughts on how to solve this issue?

Thank you

January 18, 2016 at 11:24 am #69171

Guust
Moderator

Post count: 29970

We’ll need your URL and WP admin details in a private reply to have a look at your settings. Thanks.

January 18, 2016 at 12:01 pm #69174

focuson
Full Member

Post count: 7

This reply has been marked as private.

January 18, 2016 at 5:30 pm #69229

Paolo
Site Admin

Post count: 31206

Hi,

Please let us know exactly the steps that brought to this situation.

For example, did you disable multilocation while updating events?

Thanks

January 19, 2016 at 8:52 am #69285

focuson
Full Member

Post count: 7

Hi,
the main geodirectory plugin plus all the additional plugins had to be updated. They were updated one by one in alphabetical order.

Thanks

January 19, 2016 at 10:42 am #69294

focuson
Full Member

Post count: 7

Decided for the moment to restore site to the backup made just before updating. It is working fine. Lets see what happens now when we update the plugins

January 19, 2016 at 1:06 pm #69326

Guust
Moderator

Post count: 29970

Do you de-activate when updating? There is no need for that.
https://wpgeodirectory.com/docs/faqs/what-is-the-best-way-to-update-the-gd-plugins/

January 19, 2016 at 1:17 pm #69329

focuson
Full Member

Post count: 7

Thank you. this resolved my issues. Running the checks in GD Tools

January 19, 2016 at 4:44 pm #69355

Paolo
Site Admin

Post count: 31206

Thanks for letting us know 🙂
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