Alex Rollin

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Viewing 15 posts - 21,151 through 21,165 (of 23,809 total)
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  • in reply to: Geo Theme to Geo Directory conversion #419145

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: categories vs neighborhoods #419127

    Alex Rollin
    Moderator
    Post count: 27815

    Can you share an example so we can see it in action?

    Send over a URL, and WP Temp Admin if you would like us to take a look at the settings.

    Thanks!

    in reply to: User listing edit page #419126

    Alex Rollin
    Moderator
    Post count: 27815

    We would be happy to take a look at your settings to see if we can find the problem.

    Please be sure to have completed all the steps for configuration, and do check to see that your plugins are all up to date.

    To allow us to examine the site, please create a private reply and include all the information listed below so we can make a complete diagnosis.

    Add listing URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    in reply to: Geo Theme to Geo Directory conversion #419125

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Could you please check the FTP access again? Thanks

    in reply to: Past Events still showing #419124

    Alex Rollin
    Moderator
    Post count: 27815

    Great!

    in reply to: Listing Preview Page Design #419123

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    That dialogue is likely due for an update after the release of GDV2; in the meantime you can use custom CSS to make it look more like your own site.

    A starting point might be something like:

    
    
    
    .geodir_preview_section h5.geodir_information {
        text-align: left !important;
    }
    
    input.geodir_button.geodir_publish_button {
        float: left !important;
    }
    

    Hiding the preview image on the preview page would be a customization; the dialogue would need to be relocated. Here for example is CSS that will hide it but compromises the page.

    
    
    
    .sd-preview .featured-area {
        display: none;
    }
    

    For more hints on customizing your style see:
    https://wpgeodirectory.com/docs/customizing-your-style/

    in reply to: Icons not loading on mobile #419121

    Alex Rollin
    Moderator
    Post count: 27815

    Awesome! Glad to hear you got it working.

    Write back if you have more troubles! 🙂

    in reply to: Supreme Directory theme problems #419079

    Alex Rollin
    Moderator
    Post count: 27815

    Alex Rollin
    Moderator
    Post count: 27815

    You could ask SNAP where it gets the information from, and then check that location in the database.

    If you can repeat the issue, then the information must be stored somewhere.

    Perhaps it is pulling it from a revision in the permalinks tables, instead of using the most recent information.

    in reply to: Wp-editor in Add listing #419075

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If I understand you correctly, you are talking about the front end editor on the add-listing page.

    The front end editor is accessible by new users on the site, and so they are limited to a discrete set of functions for basic HTML. Further the users are able to register at will in most cases, and so they are denied access to shortcodes and the media library.

    You can always edit the posts in the backend when you want to use the editor. The main purpose of this security feature is to limit the possibility for anonymous users to create HTML that might result in altering your page layout.

    in reply to: Default listing picture disappearing #419069

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    in reply to: No way to assign Categories to new Places #419068

    Alex Rollin
    Moderator
    Post count: 27815

    Glad it’s working for you, and do let us know if you run into additional issues.


    Alex Rollin
    Moderator
    Post count: 27815

    It could be that SNAP’s plugin DB tables are storing out of date information, and that the URL is not being updated when the location of the listing changes.

    Have you already contacted SNAP about the issue?

    The ‘right’ GD detail page URL is working for me. Is there a problem with the GD functionality?

    For integrating SNAP, we don’t support 3rd party plugins, but if you have a technical question about how to perform the integration we can provide examples of how to use hooks and GD functions.

    in reply to: Sorting options disappear after advanced search #419064

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Sorting for search results is not currently a feature of GD, but I will flag your question for the developers to provide an update, as this issue has been raised in the past. (ex. https://wpgeodirectory.com/support/topic/no-sorting-for-search-results/ )

    The shortcode for related listings is here: https://wpgeodirectory.com/docs/core-shortcodes/#related

    Again, let’s ask the developers if there is a workaround to use multiple categories and tags at the same time.

    in reply to: not able to change cities #419063

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Welcome to the forum. There are a couple possible causes for such an issue.

    Check to make sure you have assigned pages for all your settings at GD > Permalinks

    Check to make sure, if your directory covers more than one city, that you are using the full location in the URL.
    https://wpgeodirectory.com/docs/core-permalinks/#url

    Once you have adjusted those settings, you can visit and save your settings at WP > Settings > Permalinks

    If that doesn’t fix your issue, write back with the information below and we will be happy to take a look at the settings.

    URL where we can see the issue:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

Viewing 15 posts - 21,151 through 21,165 (of 23,809 total)
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