Default listing picture disappearing

This topic contains 10 replies, has 4 voices, and was last updated by  vegeta720 6 years, 2 months ago.

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  • February 19, 2018 at 2:36 am #418162

    vegeta720
    Full Member
    Post count: 128

    Hello,

    Is anyone else having issues with the default image for listings disappearing? I’m editing new listings and saving them, but upon going to the home page, the image is disappearing. Screen shot attached. I’ve tried to go back in the listing and the default image has a red “X” on it now. Ideas?

    I’m also having issues with the default margins on the posts sticking to what I have set them to be but that might be an issue I have to take up with Beaver Builder.

    Let me know when you can.

    Thanks.

    February 19, 2018 at 2:51 am #418167

    Kor
    Moderator
    Post count: 16516

    Hi Vegeta,

    I’ve just inspected your screenshot and it’s not really clear whats wrong. Could you please share WP admin access in private reply and also the page in question so that we could check further?

    Thanks!

    February 19, 2018 at 4:32 am #418176

    vegeta720
    Full Member
    Post count: 128
    This reply has been marked as private.
    February 19, 2018 at 1:09 pm #418235

    Kor
    Moderator
    Post count: 16516

    Hi Chris,

    Thanks for your reply. Just tested the login credentials and it seems invalid. Could you double check? Meanwhile, could you try deactivating non-gd plugins one by one and see if it helps? Also, check your cache plugins or server cache.

    Thanks!

    February 23, 2018 at 3:18 pm #418939

    vegeta720
    Full Member
    Post count: 128
    This reply has been marked as private.
    February 24, 2018 at 8:15 am #419023

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the pages at GD > Permalinks were unset, and have now been set.

    After that, the add listing page now shows.

    However, there are still some issues on the page. I will flag this for the developers to take a look.

    Can you share FTP information, please?

    Thanks for your patience while we look into the issue.

    February 24, 2018 at 8:34 am #419028

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 24, 2018 at 10:52 am #419048

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can someone link me to a page where the error is, i don’t see it?

    Stiofan

    February 24, 2018 at 1:38 pm #419069

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 24, 2018 at 2:49 pm #419087

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks Alex,

    It seems to be related to the business hours plugin, it is throwing a PHP fatal error.
    Please contact the developer direct for support or you can try disabling the plugin to confirm that the problem.

    Thanks,

    Stiofan

    February 25, 2018 at 6:39 pm #419166

    vegeta720
    Full Member
    Post count: 128

    Thank you Alex and Stiofan. I disabled the Business Hours plugin and it started auto-populating the address as I typed it and found it on the map. I’ll contact the developer of the plugin for more answers. Have a good weekend!

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