Béatrice Frecines

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Viewing 15 posts - 31 through 45 (of 75 total)
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  • in reply to: Registrations fail #361395

    Béatrice Frecines
    Buyer
    Post count: 83

    My hosting provider OVH also gave me the advice to check the information in the sending form of the script to be able to send the emails.

    Can you help me please?

    Best,
    Beatrice

    in reply to: Registrations fail #361385

    Béatrice Frecines
    Buyer
    Post count: 83

    hi Paolo,

    I called my hosting provider this morning. They checked and everything is fine on their side. They have asked me whether my emails were sent through mail PHP or through SMTP.

    If emails are sent through mail PHP, then there may be an issue with the script.

    Plus, I am using mail log now and I see when a email is sent or not. Indeed, no confirmation email is sent to the subscribers. I have tested myself and I received no email.

    Could you help me please?

    Best,
    Beatrice

    in reply to: Registrations fail #361251

    Béatrice Frecines
    Buyer
    Post count: 83

    How can I check my error logs?

    in reply to: Registrations fail #360966

    Béatrice Frecines
    Buyer
    Post count: 83
    This reply has been marked as private.
    in reply to: Registrations fail #360963

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi Stiofan,

    It is exactly the problem people encounter.

    I have downloaded the email log plugin. When I click on ’email log’ option in my dashboard, it is indicated that my email log is empty.

    What should I do?

    Best,
    Béatrice

    in reply to: confirmation email #335848

    Béatrice Frecines
    Buyer
    Post count: 83

    Is the WP Mail plugin a smtp plugin? Or should I install both the WP Mail plugin and the Mail Bank – PHP Mail & SMTP Plugin?

    in reply to: register button #295884

    Béatrice Frecines
    Buyer
    Post count: 83

    Thank you very much!

    Best,
    Beatrice

    in reply to: register button #293964

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi,

    I selected the pages. It is now working. Thank you.

    the header does not show right though event though I updated the last version of Supreme. Should I do something more to fix this?

    Thank you in advance.

    Best,
    Beatrice

    in reply to: Buddypress Integration add-on #291662

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi,

    Sorry but the plugin doesn’t ask me to upgrade Supreme. Please see the screenshot after I click on ‘upload theme’. I don’t have the message advising me to to upload the existing theme.

    Thank you for your support.

    Best,
    Beatrice

    in reply to: register button #291622

    Béatrice Frecines
    Buyer
    Post count: 83
    This reply has been marked as private.
    in reply to: Buddypress Integration add-on #290511

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi,

    I have tried to use the plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ after downloading the last version of Supreme, but no upgrading is happening.

    Could you help me please?

    Thank you in advance.
    Best,
    Beatrice

    in reply to: Buddypress Integration add-on #288676

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi, I downloaded the last version of Supreme and re-installed it. But it didn’t ask me to update the existing theme. What did I not do?

    Thank you in advance.

    Best,
    Beatrice

    in reply to: Buddypress Integration add-on #287886

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi,

    Thank you for the info. I have installed the ‘easy theme and plugin upgrades’ plugin and activated it. But nothing happens. What should I do for Supreme to be updated?

    Thank you in advance.

    Best,
    Beatrice

    in reply to: Buddypress Integration add-on #286421

    Béatrice Frecines
    Buyer
    Post count: 83

    1. I removed the widgets in the sidebar blog. Thank you for this!

    2. How to update Supreme using FTP? Never done it till now. Any instructions?

    What kind of customizations are you referring to? I only use the widgets and plugins available on WordPress. Don’t know how to code at all.

    Thank you for your precious help.

    Best,
    Beatrice

    in reply to: Buddypress Integration add-on #284959

    Béatrice Frecines
    Buyer
    Post count: 83

    Hi,

    I have updated all themes and plugins, but nothing has changed on the right side bar.

    Could you please help me?

    Best,
    Beatrice

Viewing 15 posts - 31 through 45 (of 75 total)
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